Understand the implicit attitudes or stereotypes that shape how we engage others and make decisions in the workplace.
Bias is personal, cultural, and institutional. Bias (conscious or unconscious) is a people issue - meaning it is decent people who don't see how their mental images, quick assumptions, and resulting decisions affect the opportunities and experiences of co-workers.
Most often, it is invisible to those who have it. The reality is that we all have bias, and our unconscious is very powerful.
Unconscious bias can affect hiring, assignments, promotions, evaluations, dismissals, customer service, sales, revenue, profits, and in health care - patient care and safety. This topic focuses on the implicit attitudes or stereotypes that shape how we engage others and make decisions in the workplace and will provide an understanding of how bias is formed in our unconscious.
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Agenda
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Faculty
Audrey Halpern
ARH Employee Training
- President of ARH Employee Training
- More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding, and Train the Trainer experience
- Faculty member of the American Management Association
- Corporate trainer for Fortune 500 companies across the country and globally
- Partners with business coaches, HR leaders, and other business leaders to facilitate corporate and institutional training events
- Member of several professional organizations and has received numerous certifications
- Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
- Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; www.facebook.com/ARH-Employee-Skills-
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