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Greetings, Salutations, and Jargon: Business Etiquette for the Administrative Professional

 

Learn the significance of implementing professional etiquette in the workplace.

Setting an environment of professional appropriateness and tone is fundamental to building positive and strong relationships with Supervisors, Coworkers, and the clients and shareholders doing business with your organization. By setting this environment you are ensuring that you have a positive, successful experience in the workplace and better yet so will the people with whom you are engaging. Whether you are starting your first internship or have many years of professional experience, how you present yourself to others in the workplace matters.

Agenda

Faculty

Cheryl Grazier, M.S.I.D., M.P.A.

Cheryl Grazier, M.S.I.D., M.P.A.

Cheryl Grazier Training and Consulting, LLC

  • Principal of Cheryl Grazier Training & Consulting LLC, which offers customized learning and development programs designed to increase the leadership and management capability of individuals, teams, groups, and organizations
  • Over 20 years of business experience in both the public and private sectors as a trusted advisor in the areas of culture change, strategy implementation, program management, and team and leadership development
  • Has worked in a variety of industries, including communications, government agencies, governmental contracting, and real estate
  • Passionate about developing people skills and leadership capabilities for individuals and specializes in exposing people’s hidden aptitudes and talents, which enables those individuals to develop their known and recently found strengths and abilities
  • Presents outstanding programs in the areas of leadership development, interpersonal communication skills, conflict management, performance management and conduct issues, and change management
  • Holds several industry certifications, including MBTI, DISC, and FIRO-B
  • Licensed as a real estate broker in both Missouri and Florida and holds a real estate instructor license in Florida
  • Can be contacted at [email protected], 904-392-3427, or https://cherylgraziertraining.com

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