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Live Webinar Aug 18
Customer Retention Strategies That Drive Profits
Customer Retention Strategies That Drive Profits
Ethan L. Chazin M.B.A.
Live Webinar Sep 10
The Importance of Internal Communication: Building Advocates to Change Your Business
The Importance of Internal Communication: Building Advocates to Change Your Business
IAAP, ASAP PACEview approved credits
Jeffrey K. Hansler
Live Webinar Sep 17
Empowering Your Customer Service Team for Better Performance
Empowering Your Customer Service Team for Better Performance
Larry Hammond Sr.
Live Webinar Sep 24
Techniques for Handling Challenging Customers
Techniques for Handling Challenging Customers
Gregg Gregory CSP
OnDemand Course
Onboard New Customers to Maximize Their Lifetime Value
Onboard New Customers to Maximize Their Lifetime Value
Ethan L. Chazin M.B.A.
OnDemand Course
Customer Service Stress Management Tips
Customer Service Stress Management Tips
ASAP PACE, IAAPview approved credits
Danica Jones
OnDemand Course
Using Customer Complaints to Improve Service Quality
Using Customer Complaints to Improve Service Quality
Drew Stevens Ph.D.
OnDemand Course
Retention vs. Renewal: What's the Difference?
Retention vs. Renewal: What's the Difference?
Ethan L. Chazin M.B.A.
OnDemand Course
Walk in Your Customer's Shoes: Empathy Skills and Techniques
Walk in Your Customer's Shoes: Empathy Skills and Techniques
ASAP PACE, IAAPview approved credits
Ethan L. Chazin M.B.A.
OnDemand Course
Team-Based Service: Establishing a Consistent and Positive Team Image
Team-Based Service: Establishing a Consistent and Positive Team Image
Gregg Gregory CSP
OnDemand Course
Relieving Stress in a Chaotic Working Environment
Relieving Stress in a Chaotic Working Environment
Donna Baylor
OnDemand Course
Tips and Tricks to Improve Your Telephone Attitude
Tips and Tricks to Improve Your Telephone Attitude
ASAP PACE, IAAPview approved credits
Jeannie Davis
OnDemand Course
Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
Jeffrey K. Hansler
OnDemand Course
Compromise to Keep Your Customers Happy
Compromise to Keep Your Customers Happy
Greta Zeimetz
OnDemand Course
Basic Spanish for Customer Service Professionals
Basic Spanish for Customer Service Professionals
William C. Harvey
Learn More Live Webinar Registration Customer Retention Strategies That Drive Profits
August 18, 2020
Live Webinar Registration
Can't attend? View other options
Learn More Live Webinar Registration Empowering Your Customer Service Team for Better Performance
September 17, 2020
Live Webinar Registration
Can't attend? View other options
Learn More Live Webinar Registration Techniques for Handling Challenging Customers
September 24, 2020
Live Webinar Registration
Can't attend? View other options
Learn More OnDemand Course Customer Service Stress Management Tips
OnDemand Course, MP3 Download
Learn More OnDemand Course Compromise to Keep Your Customers Happy
OnDemand Course, MP3 Download
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