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Consulting Skills for HR Professionals

Understand the importance of keeping up with legal changes and managing issues before they become legal problems.

Human resource (HR) managers and consultants play a crucial role for a company. HR is tasked with identifying, managing, and mitigating risks associated with employee-related matters. In order to successfully complete these tasks, HR must understand the importance of keeping up with legal changes, remaining impartial, and spotting and managing issues before they become legal problems. As an HR professional, you must stay ahead of the curve by consistently being available as a resource for employees in relation to their employment related conflicts or frustrations. Beyond listening to employees, HR must also actively understand the reasons employees have come forward with an issue and identify issues that may have not been presented by the employees. The ways to accomplish this are by learning how to identify workforce issues, avoiding favorites and biases, properly vetting potential conflicts of interests, and keeping a paper trail. Overall, this material will address these issues and help you manage and improve your HR role.

64 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

What Does It Mean to Be an HR Manager/Consultant

  • Core Consulting Competencies
  • Building Relationships
  • Managing HR Risks
  • Handling Highly Emotionally Charged Issues

Issue Spotting

  • Stay Ahead of the HR Curve
  • Know Why Employees Are Communicating With You
  • Are Employees Required to Use 'Magic Words'
  • Paper/Audit Trail

Professionalism and Optics

  • Relationships and Interaction With Employees
  • Avoid Negative Perception of Favoritism
  • Maintain an 'Open Door' With Employees

Eye on the Client

  • Picking Between Corporation or Colleague
  • Objectivity - Calling Balls and Strikes
    • Be Empathetic
    • Optics Matter Stay Balanced
  • Conflict of Interest and Ethics
  • Forecasting Possible Issues With Lawsuits

Hypotheticals and Practice Exercises

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on August 25, 2021.

Call 1-866-352-9540 for further credit information.

  • HR Certification Institute 1.0
     
  • This E-Learning program has been approved for 1.0 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Daniel N. Ramirez

Daniel N. Ramirez

Monty & Ramirez LLP

  • Partner at Monty & Ramirez LLP
  • Practice emphasizes all aspects of labor, employment, and immigration compliance, including representing employers in wage and discrimination lawsuits, government investigations (DOL, EEOC, NLRB, and ICE), and human resources consulting
  • Represented clients in criminal prosecution cases related to ICE raids; regularly represents clients audited by ICE and prepare immigration compliance plans and best practice initiatives for companies and represents public and private employers with any employment or immigration compliance matter
  • Conducts training, seminars, and workshops on various topics within labor and employment law and immigration compliance
  • Texas Super Lawyer, 2014-Present; Texas Rising Star in Employment and Labor Law by Texas Super Lawyers and Texas Monthly, 2010, 2011 (front cover story), 2012, and 2013
  • Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization, 2008-present
  • U.S. Naval Reserves 1993-1999, Meritorious Medals, 1996, 1999
  • J.D. degree, law, University of Texas School of Law; B.A. degree, political science and criminal justice, University of Texas at El Paso
  • Can be contacted at 281-493-5529 or [email protected]
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 408969
Published 2021
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