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Setting Yourself Up for Administrative Success

Learn to create a personal development plan that will propel your career forward.

Administrative assistant work has become critical in organizations. They have become responsible for organizing work and schedules, communicating on behalf of executives, maintaining contacts, managing people at different levels of the organization, and serving as a critical support role. To be successful, administrative assistants need to develop a large variety of skillsets. These different types of skillsets can be categorized in two categories called vertical skills and horizontal skills. Vertical skills comprise interpersonal skills, emotional intelligence, communication, and personal presence, while horizontal skills are the hard skills such as goal setting, organization, project, and task management. In this topic, we will identify and discuss the key vertical and horizontal skills that are necessary for administrative assistants to be successful and how to leverage their personal and natural strengths to improve their skills. Finally, we will also discuss how to create your own personal development plan for improving both the vertical and horizontal skills that will propel your career forward.

61 minutes
Certificate of Completion
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Discovering and Developing Strengths and Competencies

  • Horizontal and Vertical Skills
  • Identify and Develop Your Strengths and Skills and How to Leverage Them
  • How These Skills Will Be Needed in the Future Workplace

Vertical Skills

  • Three Different Perspectives That You Will Encounter in Organizations
  • Use Multiple Intelligences (EI, IQ Somatic and Systems Awareness) to Navigate Challenges and People to Propel Your Career
  • Develop Good Assertive Communication
  • Develop Interpersonal Skills to Engage People at Different Levels of the Organization

Horizontal Skills

  • Set SMART Goals That Align With the Organizations Values and Using Your Strengths and Resources
  • Manage Your Time and Multiple Projects
  • Developing, Maintaining, and Boosting Your Motivation
  • Developing Good Professional Habits to Improve Productivity and Attention to Detail
  • Managing Upward and Why It Is so Important for Your Career

Create a Professional Development Plan That Will Boost Your Abilities and Career

  • What a Professional Development Plan Looks Like and How to Create One
  • Development Cycle and Some Sure-Fire Ways to Develop Your Skills Quickly
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

MP3 Download

No credit available.

OnDemand Course

This course was last revised on August 31, 2021.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Adam Bowman, Psy.D., PHR, SHRM-CP

Adam Bowman, Psy.D., PHR, SHRM-CP

Dr. Adam Bowman

  • Partner and co-founder of the Conflict Resolution Professionals Group (CRPG), a conflict resolution and consensus building consulting firm that specializes in helping organizations to resolve conflict and build consensus through mediation, facilitation, training, coaching, consulting, and team building
  • Some of his clients include Unity Worldwide Ministries, Ohio Historical Society, the Michigan Department of Environmental Quality (DEQ), and Dublin City schools
  • Develops, consults, and facilitates leadership development programs for executive groups and management teams
  • Coaches executives, management teams, and professionals
  • Facilitator for Central Ohio ATD chapter leadership development special interest group
  • Adjunct professor at Grand Canyon University psychology graduate programs
  • Psy.D. degree in personal and organizational psychology, Touro University Worldwide
  • Can be contacted at 740-396-8847 and [email protected]
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 408708
Published 2021
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