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How to Effectively Communicate and Collaborate With Other Departments

Learn techniques to better collaborate with other departments within your workplace and better understand their responsibilities.

Today's organizations face many challenges when managing organizational structures and improving interdepartmental communications. Understanding other departments at work can be challenging, but it can bring numerous benefits to both the individual employee and the organization as a whole. Whether they are aiming to create a culture that is more inclusive, more innovative, more adaptable, more compliant, or more digitally savvy, leaders often struggle to identify and leverage the functionality of their organization's structure so its power can enhance their brand, improve business results, and fulfill their organization's purpose. Advantages to understanding other departments include improved collaboration; when employees have a good understanding of how other departments operate, they are more likely to work together effectively; improved problem-solving, which allows for enhanced problem-solving and decision-making; understanding other departments' processes, challenges, and goals can provide employees with a broader perspective and can bring new ideas and insights to the table; career development, understanding what goes on in other departments will also help with career development for some employees and learning about other departments can help employees to broaden their skill set and develop new areas of expertise. In this presentation, you will learn techniques to become more involved with and better understand what other departments do and their overall contribution to the organization. Understanding other departments at work can lead to better collaboration, problem-solving, efficiency, customer service, and career development. Developing practical techniques to become more involved with other departments is an essential aspect of building a strong and successful organization.

62 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Organizational Structure

  • The Business Case
  • Types of Organizational Structures
  • Problems With Misaligned Structures
  • The Downside to Siloes

Collaboration and Communication

  • Facilitating Consistent Communications
  • Fostering Trust
  • Creating a Connective Culture
  • Sharing Technology and Functional Processes

Techniques for Getting Involved With Other Departments

  • Encourage Feedback
  • Get Involved With Other Departments' Processes
  • Develop a Common Language
  • Celebrate Wins

Advantages of Understanding Other Departments

  • Enhanced Problem-Solving
  • Increased Efficiency
  • Better Customer Service
  • Career Development
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on May 31, 2023.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

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No credit available.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Larry Hammond, Sr.

Larry Hammond, Sr.

V1H Consulting

  • Principal with V1H Consulting
  • Through his workshops, strategy sessions, and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done, thinking without ever achiev-ing true satisfaction, to transform
  • By producing an organizational culture that creates a contagious leadership environment, he helps organizations achieve maximum performance, increase employee retention, and heighten employee engagement
  • More than 20 years of senior leadership, coaching, training, and development experience
  • Mentor in business, marketing, sales, human resources, entrepreneurship, and leadership in public agencies and community organizations
  • •Facilitated management and employee feedback sessions
  • Coaches leaders and managers in public and private industries around team building and culture development
  • Developed, delivered, and evaluated a variety of training seminars, including, customer ser-vice, change management, strategic planning leadership development, and public speaking
  • Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires, and connects leaders who strengthen a diverse community
  • Designed, developed, and delivered management and leadership programs for managers in the public, private, and nonprofit sectors that helped clients improve employee and organiza-tional performance
  • Certified in Managing Organizational Change (MOC)
  • 34 Strong Certified Strengths Coach
  • Completed graduate courses in public administration from Catholic University, Washington, D.C., and in information technology, University of the District of Columbia
  • M.A. degree in public administration, The Tseng College-Graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA
  • Can be contacted at 626-379-4108 or [email protected]
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

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Product ID: 410619
Published 2023
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