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Credit Card Collections: Best Practices

 

Understand the collections-related compliance obligations and the penalties that may result from violations.

We live in an increasingly cashless society. Credit cards are ubiquitous, used daily in billions of transactions. The credit card industry therefore continues to face threats of litigation and regulatory and enforcement scrutiny. Credit card collections are subject to a litany of statutes, regulations, and governmental oversight. Stakeholders are subject to extensive rules under a wide range of statutes, including the Fair Debt Collections Practices Act, Fair Credit Reporting Act, and the Telephone Consumer Protection Act, amongst several others. This topic will discuss the significant collections-related legal obligations for the credit card industry and will outline common pitfalls and solutions.

Agenda

Faculty

Eric M. Hurwitz

Eric M. Hurwitz

Stradley Ronon Stevens & Young, LLP

  • Partner in the office of Stradley, Ronon, Stevens & Young, LLP
  • Co-chair of the firm’s Financial Services Litigation practice group.
  • Practice focused on defending financial institutions from claims arising out of nearly every type of consumer and commercial financial product.
  • Defends both single plaintiff and class action lawsuits against banks, mort-gage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies and other financial services institutions.
  • Conducts regular seminars and workshops on numerous consumer finance topics.
  • Author of publications concerning the mortgage industry, including servic-ing regulations promulgated by the Consumer Financial Protection Bureau and standing challenges to foreclosures.
  • B.A., University of Texas at Austin
  • J.D., Boston University School of Law
  • New Jersey Law Journal, 40 under 40, comprised of the top 40 young pro-fessionals in the New Jersey legal community
  • South Jersey Biz, Best Attorneys in Business for litigation
  • Contact information [email protected] or 856-321-2406
Benjamin E. Gordon

Benjamin E. Gordon

Horn Williamson, LLC

  • Counsel in the office of Stradley Ronon Stevens & Young, LLP
  • Significant first- and second-chair trial experience, with a focus on defending financial institutions against claims arising out of both consumer and commercial financial products
  • Defends in state, federal, and private forums across the country, banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies, and other financial services institutions
  • Certified AAA arbitrator with a focus on consumer cases
  • Author of publications concerning legal issues affecting the consumer finance sector, including mortgage lending, credit reporting, and the student loan industry
  • J.D. degree, Temple University, Beasley School of Law; B.A. degree, Haverford College
  • Can be contacted at [email protected] or 215-564-8752

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