Live Webinar

65-minute live streaming program
  • December 11
  • 1:00 - 2:05 pm EST

Also available as:

OnDemand Course

Claims Management Techniques in Workers' Compensation Cases

December 11

Learn how to effectively work through a claim and avoid issues that can arise.

Handling a workers’ compensation claim is often complex and challenging. Workplace accidents can produce a costly impact for management personnel in all industries. Many parties are involved in every aspect of a claim, including the insurance carrier, claims representative and counsel, but each of them must be dealt with in a very different manner. This webinar will provide guidance to effectively work through a claim and avoid issues that can arise. Attendees will learn how to successfully investigate an accident, report an injury, communicate with various parties, facilitate return to work situations as well as gain the necessary tools to effectively address the numerous and complex issues that arise after an on-the-job injury.

Learning Objectives

  • You will be able to explain the injury reporting process.
  • You will be able to discuss how to conduct thorough accident investigations to manage loss costs, prevent future incidents, and identify potential fraudulent claim.
  • You will be able to identify the essential information needed by claims representatives and understand who is responsible for managing the case.
  • You will be able to risks associated with re-employing injured workers and the impact on employee morale.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Accident Investigation
  • What Constitutes Notice of Injury?
  • Documentation and Witness Preservation
  • Assessment of Allegations: Does This Make Sense?
Interaction With Insurance Carrier or Servicing Agent
  • What Information Does Your Claims Representative Need?
  • Who Is in Charge of the Case?
  • Appropriate and Inappropriate Input
Interaction With Counsel
  • Ethical Considerations: Communication With the Represented Employee
  • Communication With Defense Counsel: Whose Lawyer Is It?
Post-Injury Re-Employment
  • The Good - Mitigation of Loss
  • The Bad - Risks Inherent With Re-Employing the Injured Worker
  • The Ugly - Subsequent Accident and Employee Morale
Managing the Managers
  • Education and Training
  • Management Culture
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

  • ASA 1.0
     
  • This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     
  • BCSP
     
  • This course is applicable to safety professionals. Professionals interested in credit through the Board of Certified Safety Professionals (BCSP), please contact the board at 1-317-593-4800, or you can access the Recertification Guide here: https://online.fliphtml5.com/pbcyp/eprz/
     
  • AK CLE 1.0
     
  • Alaska attorneys may receive 1.0 hours of continuing legal education for completing this program. Please contact the Alaska Bar Association or go to www.alaskabar.org for details regarding reciprocity with other states.
     
  • AL CLE 1.1
     
  • This course or a portion thereof has been approved by the Alabama State Mandatory Continuing Legal Education Commission for a maximum of 1.1 hours credit.
     
  • AR CLE 1.0
     
  • This course has been approved for 1.0 hours of CLE by the Arkansas CLE Board.
     
  • Arizona CLE 1.0
     
  • The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity may qualify for up to 1.0 hours toward your annual CLE requirement for the State Bar of Arizona.
     
  • CA MCLE 1.0
     
  • Lorman Education Services is a State Bar of California approved MCLE sponsor and this course qualifies for 1.0 CLE hours of participatory credit.
     
  • CT CLE 1.0
     
  • Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. This course has been approved for CLE credit in jurisdictions aside from CT and therefore it automatically meets the content and delivery requirements in Connecticut. Credit is based on a 60 minute credit hour and shall be awarded as follows: 1.0 CLE credit(s).
     
  • HI CLE 1.0
     
  • This program was approved by the Hawaii State Board of Continuing Legal Education for 1.0 CLE credit hours.
     
  • IL CLE 1.0
     
  • This course was approved for a total of 1.0 hours of MCLE Credit by the Illinois MCLE Board.
     
  • IN CLE 1.1
     
  • This program has been approved by the Indiana Commission on Continuing Legal Education. Participating attorneys are eligible to receive up to 1.1 hours of Distance Education credit.
     
  • MN CLE 1.0 (Pending)
     
  • This program has been submitted to the Minnesota Board of Continuing Legal Education. Approval pending.
     
  • MO CLE 1.3 (Pending)
     
  • ND CLE 1.0
     
  • This program has been reviewed by the North Dakota Commission for Continuing Legal Education and approved for 1.0 hours of CLE credit.
     
  • NH MCLE 1.0
     
  • NH MCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. Lorman Education Services believes this course meets the requirement of NH Supreme Court Rule 53 and may qualify for CLE credit(s). Program Length: 60 Minutes.
     
  • NJ CLE 1.3
     
  • This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.3 hours of total CLE credit.
     
  • NM CLE 1.0
     
  • This program has been approved by the New Mexico Minimum Continuing Legal Education Board for 1.0 hours of credit.
     
  • NV CLE 1.0
     
  • This program has been approved by the Nevada Board of Continuing Legal Education for 1.0 CLE hours.
     
  • NY CLE 1.0 including Areas of Professional Practice 1
     
  • This course has been approved in accordance with the requirements of the New York Continuing Legal Education Board for up to a maximum of 1.0 credit hours in the area(s) of Areas of Professional Practice for 1.00 hour. Each hour may be counted only as satisfying one category of credit. Duplicate credit for the same hour of instruction is not permitted. This course qualifies for both established and newly admitted attorneys. Lorman Education- Noggin Guru, Inc. has a financial hardship guideline. Please contact customer service at 1.866.352.9539 for instructions on how to apply.
     
  • OH CLE 1.25 (Pending)
     
  • This course has been submitted to the Supreme Court of Ohio Commission on Continuing Legal Education for 1.25 CLE hours. Approval pending.
     
  • PA CLE 1.0
     
  • This Distance Learning program has been approved by the Pennsylvania Continuing Legal Education Board for 1.0 hours of substantive law, practice and procedure CLE credit.
     
  • RI CLE 1.0
     
  • This program has been approved by the Rhode Island Mandatory Continuing Legal Education Commission for 1.0 hours of CLE credit.
     
  • VT CLE 1.0
     
  • This program has been approved by the Mandatory Continuing Legal Education Board of Vermont for 1.0 hours of CLE credit.
     
  • WI CLE 1.0
     
  • This program has been approved by the Board of Bar Examiners for 1.0 hours for use toward the Wisconsin Mandatory CLE requirement.
     
  • WV MCLE 1.3
     
  • This program has been approved by the West Virginia State Bar MCLE Commission for 1.3 MCLE hours.
     
  • HR Certification Institute 1.0
     
  • This program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     
  • CPE 1.2 including Business Law 1.2
     
  • Noggin Guru, Inc. dba Lorman Education Services and BankersHub is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.2 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Business Law for 1.2 hours. Prerequisite: . Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: Group Internet Based. Please refer to the information in this brochure for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board. Please note: In order to receive CPE credit for this course you MUST use the streaming audio option, as well as enable and complete the required progress checks.
     

OnDemand Course

This course was last revised on December 15, 2015.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for human resource managers, benefits managers, safety directors, compliance officers, insurance professionals, business owners and managers, accountants, controllers, and attorneys.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Zachary M. Rubinich, Esq.

Zachary M. Rubinich, Esq.

Rawle & Henderson LLP

  • Partner in the Philadelphia office of Rawle & Henderson LLP
  • Over twenty years of experience in the field of workers’ compensation
  • Defends and counsels a variety of businesses, insurers, and third-party administrators against workers’ compensation claims in Pennsylvania
  • Assists clients in identifying ways to control rising workers’ compensation costs without litigation
  • Certified as a Workers’ Compensation Law Specialist as authorized by the Supreme Court of Pennsylvania
  • J.D. degree, Widener University Commonwealth Law School; B.A. degree in political science and government, Lycoming College
Daniel G. Spafford, Esq.

Daniel G. Spafford, Esq.

Rawle & Henderson LLP

  • Of Counsel at Rawle & Henderson LLP and a member of the firm’s workers’ compensation practice group
  • Practice focuses exclusively on workers’ compensation cases
  • Previous experience includes handling cases for both employers and employees in civil and workers’ compensation matters
  • Regularly handles workers’ compensation matters from start to finish, which includes guiding clients through the case process, interacting with expert witnesses, preparing for depositions, mediations, hearings, and appeal proceedings
  • Admitted to practice in New Jersey, New York, and Pennsylvania
  • J.D. degree, Rutgers School of Law; B.S. degree, California State University – Dominguez Hills
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

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  • State Specific Credit Tracker
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Product ID: 411662
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