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Claims Management Techniques in Workers' Compensation Cases

Dealing with a workers' compensation claim is never easy - find out how to effectively work through a claim and avoid issues that can arise.

The aftermath of a workplace accident produces difficult and costly ramifications for management personnel in all business and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner. Learn how to successfully investigate an accident and use this information to communicate with these parties, as well as gain the necessary tools to effectively address the numerous and complex issues that arise after an on-the-job injury.

97 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Accident Investigation

  • What Constitutes Notice of Injury?
  • Documentation and Witness Preservation
  • Assessment of Allegations: Does This Make Sense?

Interaction With Insurance Carrier or Servicing Agent

  • What Information Does Your Claims Representative Need?
  • Who Is in Charge of the Case?
  • Appropriate and Inappropriate Input

Interaction With Counsel

  • Ethical Considerations: Communication With the Represented Employee
  • Communication With Defense Counsel: Whose Lawyer Is It?

Post-Injury Re-Employment

  • The Good - Mitigation of Loss
  • The Bad - Risks Inherent With Re-Employing the Injured Worker
  • The Ugly - Subsequent Accident and Employee Morale

Managing the Managers

  • Education and Training
  • Management Culture
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on December 15, 2015.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Zachary M. Rubinich

Zachary M. Rubinich

Rawle & Henderson LLP

  • Partner in the Philadelphia office of Rawle & Henderson LLP with over twenty years of experience in the field of workers’ compensation
  • Defends and counsels a variety of businesses, insurers and third-party administrators against workers’ compensation claims in Pennsylvania; assists his clients to identify ways to control rising workers’ compensation costs without litigation
  • Based on his extensive experience, he has been certified as a Workers’ Compensation Law Specialist by the Pennsylvania Bar Association
  • During his career, he has handled all aspects of litigation before workers’ compensation judges, the Workers’ Compensation Appeal Board, the Commonwealth Court, and the Supreme Court of Pennsylvania; he also seeks to recover funds already paid for his clients through both subrogation and the Pennsylvania Supersedeas Fund
  • Proactive in keeping his clients informed about changes in the law and routinely advises employers, carriers and adjusting companies on claims management strategy, workplace safety, return-to-work programs, employment practices, risk management issues and case law updates
  • Has been appointed to the following American Bar Association Tort Trial and Insurance Practice (TIPS) leadership positions: vice-chair of the Litigation and Trial Practice Committee; vice-chair of the Appellate Advocacy Committee; member of the Ethics and Professionalism Standing Committee; member of Scope & Correlation; and member of the CLE Board Committee; these appointments became effective in September 2020
  • Past chair of the ABA TIPS Workers’ Compensation and Employers’ Liability Law Committee from 2018-2019; has also served as vice-chair of the Workers’ Compensation committee from 2015 through the present; has served as vice-chair of American Bar Association Standing Committee for Diversity and Inclusion from 2017 to the present
  • Has achieved the highest rating in the Martindale-Hubbell Law Directory for the eighth consecutive year in 2020; has been selected as a 2019 and 2020 Pennsylvania Super Lawyer by Super Lawyers; was selected as a Pennsylvania Rising Star by Super Lawyers from 2010 to 2014; selected as an International Advisory Experts (IAE) Award recipient in 2019 for his accomplishments as a workers’ compensation attorney in Pennsylvania; selected as a Fellow of the College of Workers’ Compensation Lawyers Class of 2020, The College of Workers’ Compensation Lawyers was established to honor attorneys across the United States who have distinguished themselves in their practice in the field of workers’ compensation
  • J.D. degree, Widener University Commonwealth Law School; B.A. degree in political science and government, Lycoming College
Richard K. Tavani, Esq.

Richard K. Tavani, Esq.

Weber Gallagher Simpson Stapleton Fires & Newby LLP

  • Partner with Weber Gallagher Simpson Stapleton Fires & Newby LLP
  • Devotes his practice to the defense of workers’ compensation and general liability matters on behalf of insurance carriers, self-insured entities and third-party administrators
  • In 2006, he was named as a Certified Workers’ Compensation Law Attorney by the New Jersey Supreme Court
  • Solicitor for the Lindenwold Fire District 1, Voorhees Fire District and has also served as counsel to the Townships of Elk, Mantua and Winslow in New Jersey
  • Has given numerous presentations on topics related to his areas of expertise
  • Admitted to practice in the United States Supreme Court as well as Pennsylvania and New Jersey
  • Member of the New Jersey Bar Association and a Master of Bench of the Justice Coleman New Jersey Workers' Compensation Inn of Court
  • J.D. degree, Rutgers (Camden) School of Law; master’s of public policy degree, Rutgers (Camden) Graduate School; B.A. degree, Drew University
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Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 396868
Published 2015
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