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Dealing With the Unexpected and Change in the Workplace

Explore ways to undergo both planned and unplanned change and how to manage and implement changes in the most efficient and productive manner.

Change is an inescapable reality of the modern workplace. The kinds of changes today's organizations face are complex, far-reaching and multidimensional. Change and the process of change are regular and necessary phenomena in everyday life, both on and off the job. Changes can manifest both positively and negatively. Change is some-times welcomed but is more often resisted. The ability and methods of dealing with and coping with change are vital skills in today's workplace. Leaders will learn the skills necessary to make the change process more manageable, less stressful and more positive. How organizations lead through and manage change is what distinguishes companies that thrive from those that merely survive, or worse yet - fail.

66 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Laying the Groundwork for Change

  • Clearly Articulating the Vision for Change
  • Clearly Defining the Change
  • Determining the Impacts
  • Developing of Communication Strategy
  • Creating a Sense of Urgency

The Building Blocks for Successful Change

  • Build a Guiding Coalition
  • Involve the Right People
  • Enable Action by Removing Barriers
  • Generate Short-Term Wins
  • Institute Changes

The Human Factor

  • Prepare People for the Unexpected
  • Speak to the Individual - Create Ownership
  • Focus on Values Instead of Fears
  • Everybody Is a Change Agent
  • Develop All as Leaders

Building Resilience

  • Change the Narrative
  • Build a Strong Social Network
  • Develop Strong Problem Solving Proficiencies
  • Develop Leadership Skills
  • Accept That Change Is the Norm

Developing an Agile Organization

  • What Affects One Part of an Organization Will Affect Another
  • Look for Opportunities for Change
  • Be Aware of Change Fatigue
  • Institute Training and Development Programs to Cope With Change
  • Focus on Action Not Structure

Monitor, Evaluate and Anchor the Change to the Organization

  • Is the Change Effective?
  • Is the Organization Working, in Unison, to Effect the Change?
  • Have Employees Adapted to the Change Adequately?
  • Implement Support Structures
  • Measure Change Progress
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on October 30, 2024.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Larry Hammond, Sr.

Larry Hammond, Sr.

V1H Consulting

  • Principal with V1H Consulting
  • Through his workshops, strategy sessions, and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done, thinking without ever achieving true satisfaction, to transform
  • By producing an organizational culture that creates a contagious leadership environment, helps organizations to achieve maximum performance, increase employee retention, and heighten employee engagement
  • More than 20 years of senior leadership, coaching, training, and development experience
  • Mentor in business, marketing, sales, human resources, entrepreneurship, and leadership in public agencies and community organizations
  • Facilitated management and employee feedback sessions
  • Coaches leaders and managers in public and private industries around team building and culture development
  • Developed, delivered, and evaluated a variety of training seminars, including, customer service, change management, strategic planning, leadership development, and public speaking
  • Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires, and connects leaders who strengthen a diverse community
  • Designed, developed, and delivered management and leadership programs for managers in the public, private, and nonprofit sectors that helped clients improve employee and organizational performance
  • Certified in Managing Organizational Change (MOC)
  • 34 Strong Certified Strengths Coach
  • Completed graduate courses in public administration from Catholic University, Washington, D.C., and in information technology, University of the District of Columbia
  • M.A. degree in public administration, The Tseng College-Graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA
  • Can be contacted at 626-379-4108 or [email protected]
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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  • State Specific Credit Tracker
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Product ID: 411680
Published 2024
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