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Multicultural Awareness & Diversity: Powerful Rapport Building Strategies for Helping Professionals

Heighten your sense of cultural awareness to build rapport with clients in need.

Unintentional cultural offenses and misunderstandings often contribute to disconnected personal and professional relationships. Unfortunately, helping professionals often feel paralyzed by the fear that they don't know enough about other cultures to try to counsel clients different than themselves. This information will help reduce those fears by providing an attainable goal for increasing cultural competence, as well as practical strategies for reducing the negative impact of unavoidable cultural misunderstandings on professional rapport and effectiveness.

Runtime: 94 minutes
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Identifying Attainable Multicultural Competence Goals

  • Knowledge of Self in Relation to Others
  • Understanding of the Experiences of Others
  • Skills and Practice in Multicultural Interactions

Increasing Cultural Self-Awareness

  • Increasing Sense of Cultural Identity
  • Understanding Contributing Factors to Cultural Identity
  • Acknowledging the Impact on Relationships

A Client-Centered Approach to Cultural Competence

  • Empathy
  • Genuineness
  • Unconditional Positive Regard

Addressing Unintentional Cultural Offenses

  • Identifying and Accepting the Reality of Offenses
  • Owning the Impact of Offenses
  • Initiating Healing to Relationships After Offenses

Strategies for Reducing Professional Fears

  • Accepting Ignorance
  • Valuing Current Knowledge
  • Learning More
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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on February 6, 2019.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Lambers Fisher, MS, LMFT, MDiv

Lambers Fisher, MS, LMFT, MDiv

Christian Heart Counseling

  • Marriage and family therapist with over 15 years of experience counseling individuals, couples, and families from a variety of cultural backgrounds, in private practice, nonprofit, as well as ministry environments
  • Board approved clinical supervisor for aspiring mental health professionals for the MN Board of Marriage & Family Therapy as well as the MN Board of Behavioral Health & Therapy
  • Adjunct instructor at Crown College on topics such as marriage and family therapy, practical counseling skills, and multicultural awareness and diversity
  • National speaker who has trained over 2000 mental health professionals, as well as professionals from other helping fields such as education, law enforcement, and clergy
  • Goal is to provide trainings that benefit both the novice as well as the expert, by addressing topics that many find difficult or sensitive in a way that feels more easily understandable, personally attainable and compels people toward personal and professional growth, helps professionals feel more comfortable, competent and confident in their ability to meet the needs of whomever they have the opportunity to serve
  • M.S. degree in marriage and family therapy; M.Div. degree, Fuller Theological Seminary, Pasadena, CA
  • For more information, visit LambersFisher.com
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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Pay once and get a full year of unlimited training in any format, any time!

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Product ID: 403877
Published 2019
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