Learn effective strategies to interact with top-notch manners and confidence to outshine the competition and create a positive, professional reputation for yourself and your business.
What is sales etiquette about? You're communicating well with prospects and business associates aren't you, never having disagreements or miscommunications? You have more appointments than you can run; you have prospects calling you to do business with you, right? You are making more than you wanted or more than you expected, is that true? Your manager and support staff always see your side of issues while the leaders at your competitors never step on your territory. Sales etiquette is about building relationships with others, it's not about rules and regulations. Sales etiquette is more about creating an environment where others feel comfortable and secure in working with us, building better communication and respect.
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Making and Receiving Proper Introductions
Business Casual vs. Business Attire
Using Someone's Name or Title
Addressing Personal Space and Sales Space - Positioning
Realize the Value of Time, Yours and Theirs
Who to Be Courteous to in Business
What Using Your Cell Phone Says About You
LinkedIn® Etiquette, Posting, Connecting and Business Relationship Building
Social Media Usage in Sales vs. Personal
Phone Etiquette, Receiving a Call, Making a Call, Voicemail
What Your Company's Website, Communication and Team Says About You
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on July 19, 2018.
Call 1-866-352-9540 for further credit information.
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Lloyd Lofton, LUTC
7 Figure Sales Tools
- Started with John Hancock in 1977 as a debit agent; 30+ years of door-to-door, business-2-business, call center and needs-based selling experience
- Runs his own agency, led the career distribution for a large midwest insurance company, he was president of the Senior Insurance Marketing Association, he has been interviewed by the Wealth Channel through American College, AnnuityNewsNow and is a frequent contributor to numerous industry related magazines
- Wrote The Sidewalk Executive and the companion workbook Seven Step Sales Presentation, along with his recently released book, Leads to Results
- Managing partner of 7 Figure Sales Tools, an elite sales and leadership coaching and training company offering the best tips, tools, and sales techniques from a successful 30+ year career in sales to help professional salespeople and leaders perform with more polish, power and professionalism in their business
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More Program Information
Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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