Lorman offers professional resources regarding COVID-19 and the 2020 Elections

Show navigation

Available in:

OnDemand Course

Effective Phone Introductions: Avoid the Sound of a Dial Tone

One of the most frustrating events to happen to a sales person is being hung up on during a phone conversation. Stephan Schiffman will illustrate ways in which you can overcome the most important objections, turn around the conversation with the most difficult person, and gain either the appointment or the sale.


Runtime: 70 minutes
Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

How to Engage the Person

How to Lead and Create the Flow of the Conversation

How to Handle the Objections and Responses

How to Say Something Meaningful to the Person

How to Get to the Point and Close

The Philosophy of Calling

Why We Practice Interruptive Selling

How to Win Over the Person's Respect

When to Close

The Key Elements of Calling Anyone Anytime

and Anywhere

Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on September 6, 2012.

Call 1-866-352-9540 for further credit information.

Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Stephan Schiffman

Stephan Schiffman

SteveSchiffman.com, Inc.

  • Leader in motivational and sales training since 1979
  • Certified management consultant, has trained and consulted to a wide range of corporations, including IBM, AT&T, Motorola, Sprint, CIGNA and a host of other organizations throughout the world
  • Trained more than 500,000 professionals in more than 9,000 companies
  • Accomplishments include the development of highly pragmatic sales training and management programs that adapt effectively into a broad range of sales environments and industries
  • Rated as the number one sales expert in prospecting by Personal Selling Power magazine
  • Wrote more than 50 best-selling sales books
  • Can be contacted at [email protected]
Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 389808
Published 2012
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!