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Live Webinar

90-minute live streaming program
  • October 22
  • 1:00 - 2:30 pm EST

Also available as:

OnDemand Course

Building Effective Sales Relationships

October 22

Learn essentials skills every salesperson should have when meeting and communicating with a client.

What makes for a good sales relationship? Is it just making “the sale”? Is there more?

As a salesperson there are usually four steps in the relationship and each of these stages gives the seller deeper insight into the mind of the buyer. It is vital that in today’s highly competitive world of sales, that the representative be prepared with as much ammunition as possible. This is not to say that the seller is the only one in charge of the relationship. The buyer must cooperate for the understanding to take place in order for there to be a deeper penetration into the company’s culture. If you want to learn to communicate better this is the #1 program for you!

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Opening a Sales Conversation
  • Taking About Yourself First
  • Letting Others Into Your World
  • Creating Rapport With a Person You Have Just Met
The Objective of the First Meeting
  • What Do You Want Them to Know?
The Definition of Sales
  • What You Need to Know About the Person
  • Who Makes the Decision?
Nonverbal Communication
  • 65% of the Way We Communicate Is Through Nonverbal
  • What Nonverbal Signals Do You Use?
  • What Nonverbal Communication Have You Seen in Sales?
Having an Opening for the Meeting That Engages the Person
Ask Yourself Why Are They Seeing You in the First Place?
  • What Do They Want to Get out of the Meeting?
  • What Is Our Definition of Sales?
  • I Is Not Based on Solutions, or Problems, or Even Need
  • The Major Competitor in Sales Is the Status Quo
10 Things You Can Do to Improve Communication Skills
5 Things That You Should Be Conscious of During a Meeting
5 Things to Open the Conversation and Create Rapport
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on May 14, 2013.

Call 1-866-352-9540 for further credit information.

Live Webinar Registration

No credit available.

Who should attend?

This live webinar is designed for sales managers, directors, account managers, presidents, vice presidents, account executives, analysts, consultants and other sales professionals.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Stephan Schiffman

Stephan Schiffman

SteveSchiffman.com, Inc.

  • Leader in motivational and sales training since 1979
  • Certified management consultant, has trained and consulted to a wide range of corporations, including IBM, AT&T, Motorola, Sprint, CIGNA and a host of other organizations throughout the world
  • Trained more than 500,000 professionals in more than 9,000 companies
  • Accomplishments include the development of highly pragmatic sales training and management programs that adapt effectively into a broad range of sales environments and industries
  • Rated as the number one sales expert in prospecting by Personal Selling Power magazine
  • Wrote more than 50 best-selling sales books
  • Can be contacted at [email protected]
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407996
Published 2013, 2020
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