Learn how to design and implement performance-based interviewing and selection techniques to improve the equality of hires for your company.
Let's face it . . . bad hires are bad for business. In today's fast-paced work place, superior performance cannot always be measured by a great personality, a great interview, a great resume, and a gut feeling. As a hiring professional you need to use performance-based interview practices so that you make the best hiring decisions, increase your organization's bottom line, and retain today's most talented employees. Do your organization's current hiring practices tend to produce the halo effect only to discover later that your angelic new hire is now your worst employee nightmare? He has an attitude problem. She doesn't possess the skills indicated on her resume. He's coming in late and/or not showing up at all. She thinks she knows more than the rest of the team and it's affecting morale.
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Performance-Based and Behavior-Based Interviewing Defined
- Why Use Behavior-Based Interviewing
- Four Reasons Why You Should Use BehaviorBased Interviewing
- Standardizes the Interview Process
- Four Guidelines to Standardize Your Interview Panel
- Eight Disadvantages of BehaviorBased Interviewing
- The Behavior-Based Interview Process
- How to Know What You're Looking for
- Six Questions to Create an Effective Job Analysis
- Three Questions to Pinpoint Technical Skills
Developing Behavior-Based Interview Questions
- Know What to Ask and What to Avoid
- Using the STAR Method
- Conducting the Interview From a Template
- Rating the Interview
How to Use the Performance-Based Interview Process
- Five Reasons Why Performance-Based Interviewing Is Effective
- The Importance of a Well-Written Job Description
- Three Easy Steps to Write a Job Description With PerformanceBased Interviewing in Mind
- Eight Steps to Execute a Performance-Based Interview
- What to Do Before, During, and After the Interview
- Two Tools to Help You Choose the Right Candidate
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on January 25, 2019.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Angela D. Massey
Life On Purpose LLC
Dr. Angela D. Massey
- Owner and president, Life on Purpose LLC, a professional human resource development company specializing in training, consulting and coaching
- Certified human behavior specialist, Uniquely You, Inc.
- Certified professional coach, Professional Coach Academy
- The Leadership and Management Certification Program, National Seminars Training
- The Business Professional Certification Program, National Seminars Training
- Unique distinction, conducted professional development seminars throughout North America, Japan, and Barbados
- Author, Going the Distance! Success Strategies for Online Students; Interview Skills: How to Get Hired NOW!; Lead Like a Woman: The Top Ten Leadership Mistakes Women Make and How to Avoid Them
- Former member of ABWA, ASTD, and IAAP
- Featured speaker at IAAP Connecticut River Valley Chapter
- Creator of Remain C.A.L.M: Partnership Pointers for Executive and Administrative Assistants©
- Lead facilitator; the leadership conference, the women's conference, the extraordinary assistant, assertive communication skills for women and management skills for secretaries, administrative assistants, and support staff
- Ph.D. in biblical studies, M.S. degree in organizational leadership
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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