Purchase this in-depth OnDemand Webinar on all things related to rent renewals! This program will provide you with a unique perspective on the importance of renewals, the psychology of renewals, the process of renewals, and several tips for renewals - both the tried and true and the new and effective. Don't miss this opportunity to find a few new ways to strengthen your bottom line!
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Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Why Renewals Should Be More of a Focus Than Rent Ups
- Cost of Turnovers
- Word of Mouth PR - the Good, the Bad, and the Ugly
- Cost of Risk and Stress
What It Means to Property Value and Resell-Ability
- What Investors Look for in Properties
- Quick Overview of Cap Rates and Other Purchase Considerations
Why Residents Don't Renew
- Customer Service Issues
- Maintenance Issues
- Quality Issues
- Cost
- Job Transfer
- When Age Makes a Difference and What You Can Do About It
- Why All of These Are More Important Than Just the Effect on the Renewal
Tips on Increasing Renewals
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Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on June 6, 2012.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Rebecca McLean
ARPOLA
- Executive director of ARPOLA
- Wrote the NAA ROC course and also acts as an instructor for the NAA CAM and NALP designations
- Certified instructor for many of the PHP certified courses, including the CARI designation in conjunction with REMAX, throughout the U.S.
- Involved in National REIA, several local REIAs, assistant vice president of the Greater Cincinnati Northern Kentucky Apartment Association and the Association executive for many other real estate based associations
- Has owned and managed as many as 18 single family residences and two commercial buildings which provide her a unique perspective on managing real estate associations
- Prior career avenues included J.C. Bradford & Co., LLC.; a human resources training position with PepsiCo.; and training position with GSA Inc., assisting individuals in career placement and job readiness training; and the development of her own consulting firm, specializing in small business development, this eventually led her to the Apartment Association where she began her experience in association management
- When GCNKAA branched into outside association management, Rebecca was called on to manage the outside contracts
- B.S. degree, Union College
- Can be contacted at [email protected]
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More Program Information
Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
Additional benefits include:
- State Specific Credit Tracker
- All-Access Pass Course Concierge
Questions? Call 877-296-2169 to speak with a real person.
Access to all training products for one year
$699/year
Unlimited Lorman Training
With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!
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You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.
