Discover the most effective way benchmarking metrics can help your business with its financial requirements.
Due to the evolution of the payroll department, payroll professionals are finding themselves in need of skills to continuously improve on the performance of payroll. This topic will give you a valuable start to begin benchmarking. You will learn how to begin to measure your performance and how to use that information to ensure your payroll department is on the leading edge of today's industry.
Learning Objectives
- You will be able to differentiate between various benchmarking types.
- You will be able to recognize the values of benchmarking.
- You will be able to identify the types of graphs to depict benchmarking results.
- You will be able to identify types of customers
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Benchmarking
- Evolution of Payroll Best Practices
- Benchmark Basics
- Types of Benchmarking
- How to Start Benchmarking
Metrics
- Metrics Basics
- What to Measure and Why
- Data Collection Methods
Customer Focus
- Types of Customers
- Identifying Customer Requirements
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Credit
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last reviewed on December 7, 2023.
Call 1-866-352-9540 for further credit information.
CPE/NASBA - QAS Self Study 2.0 including Personnel/HR 2
- Lorman Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a QAS Self Study sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 2.0 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Personnel/HR for 2.0 hours. Prerequisite: . Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: QAS Self Study. Please refer to the information in this advertisement for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board.
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Credit
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Dayna J. Reum, CPP, FPC
Dayna J. Reum
- Senior director of payroll and HRIS at a major medical center in Chicago
- Heavily involved in the payroll field for more than 17 years
- Started as a payroll clerk at a small Tucson company, moved on to be a payroll team leader at Honeywell Inc.
- Obtained her FPC (Fundamental Payroll Certification) through the American Payroll Association
- Received several merit awards for customer service and acquisitions and divestiture
- Taught at the Metro Phoenix American Payroll Association meetings and the Arizona State Payroll Conference
- CPP (Certified Payroll Professional) through the APA
- Serves on the National American Payroll Association on the National Strategic Leadership Task Force, Government Affairs Task Force (PA local tax subcommittee)
- Received a citation of merit for her service and is a gold pin member of the APA
- Certified in HR hiring and firing practices and is a Six-Sigma Greenbelt
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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