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Patient Payment Liability Trends and Collection Solutions

Understand the newest trends for patient payment liability and learn new strategies to increase point of service collections.

The health care industry has gone through tremendous changes due to the creation of the Patient Protection and Affordable Care Act (PPACA). This law has become a catalyst for consumers to have more control over their health care services, including where they receive care and who administers it. These trends have created a more educated consumer who is now responsible for a significant portion of the cost to administer their own health care, making patient liability harder to collect. This topic will provide a summary of the latest growth trends for patient payment liability and will provide guidance to better understand a patient's financial profile and the challenges they are facing in paying their healthcare bills. This topic will also highlight the options available to improve the collection of patient financial obligations though the use of new technology and best practice collection strategies.

Runtime: 87 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Latest Developments in Patient Payment Liability

  • Shift in Health Care Consumerism

Current Drivers for the Rise in Patient Liability

  • Growth of Financial Responsibility for Patients
  • ACA Effect on Patient Liability Payments

Transition of Consumer Pricing and Care Transparency

  • Tools for Patients to Become Better Consumers

New Strategies for Optimizing Patient Payment Collections

  • Using Financial Profiles for Patients
  • Increasing Point of Service Collections
  • Improving Patient Satisfaction Through Advocacy

Maximizing Third-Party Collection Results

  • Legislative Regulations and Adherence
  • Choosing the Right Bad Debt Collection Partner
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on May 26, 2016.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Phil C. Solomon

MiraMed

  • Publisher of Revenue Cycle News and vice president of Global Services for MiraMed
  • 25 years of experience consulting on numerous financial and revenue cycle engagements across various health care market segments; has designed and developed executable strategies for outsourcing initiatives for clinical and revenue cycle financial performance improvement, revenue enhancement and expense reduction for a broad range of hospitals, health systems and multi-specialty physician groups
  • Numerous educational webinars and speaking engagements such as Healthcare Financial Management Association, MiraMed Learning Institute, National Association of Healthcare Access Management (HFMA) and American Association of Healthcare Administrative Management (AAHAM)
  • Featured writer for Revenue Cycle News, The Focus, BMH Healthcare Blog, Blog-Dash, Healthcare Financial Management Association publications and Ezine Article Publications
  • Member HFMA, American Collectors Association and Healthcare Information and Management Systems Society (HIMSS)
  • Graduate, San Diego State University
  • Can be contacted at 404-849-8065, [email protected], [email protected] and Twitter @philcsolomon

Lyman Sornberger

Capio Partners

  • Chief Healthcare Strategy Officer, Capio Partners
  • Prior to joining Capio Partners and forming LGS Health Care Inc. in 2013, he was with the Cleveland Clinic Health Systems since 2006 as the executive director of revenue cycle management (RCM) for the Cleveland Clinic Health System (CCHS)
  • Prior to his affiliation with CCHS he was with the University of Pittsburgh Medical Center (UPMC) for twenty-two years as a leader in the revenue cycle management
  • Has great admiration for both health systems (each with revenues of greater than $6 billion) and highly respects their missions, vision, and strategies
  • Last year he had over 80 speaking/webinar appearances
  • Wrote over 2200 articles for HFMA, AAHAM, and other leaders in the revenue cycle arena
  • Member HMFA (Healthcare Financial Management Association) and ACHE (American College of Healthcare Executives)
  • B.A. and M.H.A. degrees, University of Pittsburgh
  • Can be contacted at 216-337-4472 or [email protected]
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Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 396897
Published 2016
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