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Creating Better Leaders: How to React to Different Situations

Develop a decision making framework to help you successfully navigate common leadership challenges.

Leaders face a wide range of challenging situations on any given day. Successfully dealing with these varied issues calls for a blend of leadership art and science. Learning to navigate between the art and the science sides of leadership requires both mindsets and skillsets that are significantly different from the mindsets and skillsets that give you the opportunity to move up to a leadership role, and few people get the opportunity to learn the new mindsets and skill sets before they become a leader. Sadly, leadership is often a sink or swim experience. Fortunately, there are foundational ideas you can learn and apply to help you get your head above water quickly. While no single training event will prepare you for every situation you will face as a leader, you can develop a decision making framework to help you successfully navigate common leadership challenges as you transition into new and higher leadership responsibilities. By learning these core concepts, you can learn to adjust your approach as needed to best fit the given scenario and arrive safely on the other side of a challenging leadership situation.

Runtime: 94 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Situational Mindset - Foundational Concepts

  • Leadership Style - Why Adjusting to the Situation Matters
  • Control and Influence
  • Presumption of Benign Intent
  • Mission vs. Personal Focus
  • Complex vs. Complicated Problems
  • The Two Sides of Leadership - Task and Relationships

Employee Situations

  • Control and Influence Application
  • Delegation Decisions
    • Impact on Trust
    • The 80% Rule
    • Adjusting to Employee Competence and Confidence
  • Performance Issues
    • Coaching vs. Discipline
    • Business Problem vs. Personal Problem
    • Adjusting to Employee Style and Drivers

Boss/Organization Situations

  • Control and Influence Revisited
  • Benign Intent Applied Upward
  • Principle or Preference
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on March 10, 2020.

Call 1-866-352-9540 for further credit information.

  • ASA 1.5
     
  • This program qualifies for 1.5 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
     
  • HR Certification Institute 1.5
     
  • This E-Learning program has been approved for 1.5 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.5
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Guy Harris

Guy Harris

The Kevin Eikenberry Group

  • Master trainer and coach with The Kevin Eikenberry Group, a learning and development organization located in Indianapolis, Indiana that specializes in leadership, communication, team dynamics, and conflict resolution skills
  • Coaches, consults, and conducts regular seminars and workshops on leadership development, communication skills, team dynamics, and workplace conflict resolution
  • Wrote, From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership and The Recovering Engineer Blog; hosts the Talk Like a Leader podcast
  • M.S. and B.S. degrees in chemical engineering; qualified engineering officer (nuclear) United States Navy; master trainer in the DISC Model of Human Behavior; and workplace conflict resolution expert
  • Can be contacted at 317-387-1424 x13, [email protected] or on Twitter® @recovengineer
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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  • Course Manuals
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  • White Papers and Articles
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  • Members Only Newsletter
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* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407126
Published 2020
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Available in Multiple Formats

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