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OnDemand Course

Managing Up, Down, and Sideways

Learn the importance of expanding your influence and bring about improvements in your organization through 360 degree management.

Many employees think of themselves as individual contributors rather than managers. One may not have the title of manager or even manage other's performance, but they are still a manager whether it is a manager of projects or of time spent. We are all managers. We all are responsible for managing multiple tasks and/or projects. We definitely manage our relationships with our boss, our co-workers, our to-do lists, and other relationships. You may also manage different items such as health issues, traffic jams, sick children, lost reports, board meetings, car problems, etc. So no matter if we do not have the title of manager, we are all managing up, down, and sideways. This topic will help you understand different techniques for managing things that occur in our professional and personal lives and how we can cope with the stress of managing.

59 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Managing Yourself

  • Establishing a Personal Brand

Managing Up

  • Managing Down but Not Up
  • Managing Up but Not Down
  • Respect the Boss for What They Do
  • Understanding How to Communicate With the Boss

Managing Down

  • Developing Positive Relationships With Your Employees
  • Empowering Your Employees
  • Building Relationships
  • Understanding the Generation Gap

Managing Sideways

  • Managing Your Peers That Are Your Friends as Well
  • Gaining Mutual Trust and Respect From Your Peers
  • Managing Conflict Resolution
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 6, 2021.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jackie A. Sexson

Jackie A. Sexson

  • Compliance and HR leader
  • Former executive director with the legal and human resources consulting firm, The Sexson Group
  • Extensive experience in employment and labor law, as well as human resources
  • Experience as an attorney with HR background in employee relations, performance management (360-degree feedback), organizational management, benefits administration, recruitment and selection, compensation, equal employment opportunity, and training and development
  • Experience with the public sector, Fortune 500 companies and small startup companies
  • Held director and executive level positions, and worked as an independent consultant
  • Certified as a senior professional in human resources by the Society for Human Resources Management
  • J.D. and M.B.A. degrees
  • Can be contacted at 334-274-3007 or [email protected]
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 408322
Published 2021
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Available in Multiple Formats

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