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Management Basics: Indispensable Everyday Skills

Learn essential management tips and skills for your team.

Whether you are new to management or have been in it for a while, this 60-minute, high-level topic will review the essential skills of a good leader where you'll learn to empower and inspire employees to give 100% effort, improve accountability, delegate affectively, communicate clearly, give great feedback so people listen, and much more. KEY TAKEAWAYS • Understanding personality and behavioral styles • Creating productivity and building morale • How to confidently handle conflicts-- every time • Acquiring the supervisor's mindset and image • Building blocks to supervisory excellence

Runtime: 73 minutes
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Assess Your Leadership and Communication Style

Set Priorities

Give Constructive Feedback

Avoid Common Mistakes

Build Morale

Developing Conflict Resolution Skills

Create an Action Plan

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on August 9, 2018.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.25
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.25 recertification point(s).
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Gena Yuvette Davis, MBA, CCP, BCC

Gena Yuvette Davis, MBA, CCP, BCC

True Synergy, Inc.

  • Board-certified executive coach, corporate trainer, organization development consultant and national speaker
  • Founder and chief potential officer at True Synergy, Inc., she leads a team who is authentically committed to empowering and inspiring others to be their best selves
  • A transformational change agent for organizations who wish to turn their companies into diverse, collaborative and thriving workforces; her drive and energy are infectious as she can elevate her clients and help them live to their real potential
  • As a corporate behavior and transformation expert, she specializes in the area of the self and uses a variety of methodologies, principles, philosophies, and practices from the applied behavioral and social sciences to help motivate and inspire collaborative teams; she also has a keen interest in applied neuroscience and metaphysics
  • Uses proven interventions that take a cognitive, experiential, and aspirational approach to understanding the essence and awareness of self in organizations
  • Helps people improve critical leadership skills in the areas of emotional intelligence, mindfulness, communication, agility and executive presence
  • As an executive coach, she helps her clients advance by uncovering limiting beliefs that undermine their effectiveness, understand their value at work, and release bottled-up potential to be more confident, credible and influential in business
  • Her primary focus as a thinking partner is linking diversity, inclusion, leadership and gender-related issues as it relates to developing sustainable processes to foster learning, dialogue, collaboration and innovation for major companies worldwide
  • Corporate background includes 18 years as a marketing communications executive and consultant leading strategic marketing, public relations, advertising and branding programs for the entertainment and retail shopping center industries
  • Has held leadership roles at Fox Entertainment Group and The Walt Disney Company
  • She started her entertainment marketing career at Sony Pictures Entertainment; before that, she was an assistant marketing director for Baldwin Hills Crenshaw Plaza and Fox Hills Mall (now Westfield)
  • Founded a marketing communication agency and was managing director for seven years where she worked on campaigns for such clients as UHP Healthcare, Los Angeles World Airports, Coca-Cola, Warner Bros., and HBO; she also produced an awarding-winning fashion magazine show called, “Simply Vogue” that aired on cable television for two years
  • Has taught basic marketing courses for UCLA Extension and is currently on faculty at the American Management Association where she teaches fundamental and advanced strategic marketing courses; she leverages her marketing and branding expertise to help solve current organizational problems
  • As a keynote speaker and workshop presenter, she speaks to audiences throughout the country, sharing her message that is rich in strategies, tools and motivating advice attendees can put to use that day
  • Also a board-certified coach (BCC) and received her certification from the Center for Credentialing and Education; received her coaching training and certification from the Certified Coach Federation (CCF); is an Everything DiSC® Authorized Partner and certified Everything DiSC® trainer and also has a certificate in Spiritual Psychology from the University of Santa Monica (USM)
  • Member of several professional, civic and community-based organizations including Toastmasters International, where she is a Distinguished Toastmaster (DTM); a professional member of the National Speakers Association and currently sits on the board for the Greater Los Angeles Chapter of NSA; she also sits on the board for Understanding Principles for Better Living Church in Inglewood, CA
  • M.B.A. degree in marketing, University of Phoenix and is currently a candidate for a Doctor of Psychology degree (PsyD) in organization development at the California School for Professional Psychology (CSPP) at Alliant International University; B.A. degree in communication arts & sciences, University of Southern California
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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Product ID: 403859
Published 2018
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