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High Impact Change Agents: Fundamental Skills of Change-Catalysts and Peak Performing Leaders

Learn effective strategies to gain buy-in and lead change in a constantly evolving consumer market.

Organizations must not only be able to devise and nimbly implement strategies, target processes and streamline objectives if they are to keep pace with evolving industry and market challenges. Equally, their leaders must also be skillful at facilitating people effectively through the very human aspects of change from costly resistance to productive commitment. While the most successful organizations teach and know how to apply these facilitative skills, many less successful ones are missing crucial pieces of the human dynamics puzzle related to change readiness and commitment. This topic is an introduction for leaders who want to lead change initiatives proactively. It focuses on helping the leaders guide their organizations through the most challenging aspects of change by successfully overcoming the kinds of emotional objections that stall progress and buy-in.

Runtime: 59 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Introduction to the Framework of Organizational Change

Business Case for Facilitative Leadership

  • Theory
  • Research on Emotional Intelligence in the Workplace

Integrated Approach to Organizational Change

  • The 4 Pillars of Peak Performing Organizations
    • Interaction Skills
    • Functional Skills
    • Effective Leadership
    • Aligned Support Systems

Leading Organizational Change

  • Behaviors of Facilitative Change Leader
  • Role of Facilitative Change Leader

Factors Effecting People's Response to Change

  • Perception and Attitude
  • Impact on One's Life
  • Support Network
  • Personal Outlook and Core Values

Role of Emotions and Resistance

Stages of Change and Leadership's Role at Each Stage

  • Avoidance
  • Resistance
  • Exploration
  • Commitment

Your 6-Part Check-List for Leading Change

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

OnDemand Course

This course was last revised on December 1, 2016.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Afsaneh Noori

Afsaneh Noori

Change Thrivers

  • Founder and president of Socio-Tech Systems (STS), now called Change Thrivers, a consulting firm based in Tampa, Florida that supports organizations in creating balanced strategies for conflict resolution, transformational change, enhancing leadership skills to manage change and resistance with compassion, and providing tools for employees to deal with change and conflict effectively
  • Has been an organization development consultant for more than 25 years
  • Has provided specific workshops and various training tailored to organizational needs and requirements for corporate and Nonprofit clients (partial list): Arrow Electronics, Home Shopping Network, Ford Motor Company, The Spring of Tampa Bay, TECO Energy, Caterpillar, the United States Air Force, Yamaha, Corning, Progressive Insurance, Anheuser-Busch, Ingram Barge Company, Bank of America
  • Currently working with Invenergy LLC to build and maintain a harmonious and collaborative work environment in two power plants by assessing current reality, creating safety measures for authentic communication, resolving current conflicts, developing leadership and team skills with opportunities to practice new skills
  • Wrote Change Thrivers: Your Resource Guide for Making Change Work
  • Certified to administer Conflict Dynamics Profile (CDP) assessment and Myers Briggs Type Indicator (MBTI)
  • B.S. degree in industrial engineering, University of South Florida
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 399534
Published 2016
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