Learn what listening is and isn't.
Not all conversations at work are healthy, balanced, or reciprocal--and yet we're still expected to 'listen professionally.' But what does that really mean when your system is full, the power dynamic is off, or the speaker's not being fully accountable? This workshop is for professionals who want to show up with integrity--not compliance. You'll learn what listening is (and isn't), how to stay in the conversation without absorbing blame or burnout, and how to use clear, honest language when you've reached your limit. This isn't about listening more--it's about listening differently: with discernment, boundaries, and emotional clarity. Whether you're managing a team, navigating tricky dynamics, or tired of one-sided dialogue, this session offers immediately usable communication tools that build trust without sacrificing your truth.
Add to Wishlist
More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
How to Listen Strategically When Your System Is Already Full
Strategic Communication When Your System Is Full and the Stakes Are High
Communication Tools for When You'Ve Hit Your Limit
Add to Wishlist
More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on August 12, 2025.
Call 1-866-352-9540 for further credit information.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services/Noggin Guru Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Add to Wishlist
More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Donell Hill
Life Maximier, LLC
Donell Hill (Donnie)
- Founder and CEO of Life Maximizer LLC
- Life Maximizer LLC is a coaching and consulting company dedicated to helping leaders deliver high quality work and create meaningful impact without sacrificing their well-being, joy, or authenticity
- Has over 15 years of experience and brings a holistic, nervous-system-informed approach to leadership development and business building, guiding clients in effective communication, confident leadership, and sustainable growth
- Worked with leaders from companies like Atlassian, Instacart, Stripe, Nutanix, Fidelity, Grammarly, and Lending Club equipping them with tools to lead with clarity, resilience, and purpose
- His mission is to support more business leaders in becoming well-rested, well-paid, and deeply appreciated for who they are as they make a positive contribution on their team, in their organization, or within their community
Add to Wishlist
More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
Additional benefits include:
- State Specific Credit Tracker
- All-Access Pass Course Concierge
Questions? Call 877-296-2169 to speak with a real person.
Access to all training products for one year
$699/year
Unlimited Lorman Training
With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!
Easy Registrations
Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.
Invest in Yourself
You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.
