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OnDemand Course

Implementing Skip-Level Meetings to Gain Insight at Your Organization

Gain insight and learn many things about your team with skip-level meetings.

Done well, skip-level meetings can inspire, engage, motivate and inform the skipper, skippee, and even the skipped. On the other hand, poorly run skip level meetings inadvertently bring on 'Diaper Genie' feedback and diminish trust. This topic helps team leaders conduct effective skip-level meetings that lead to meaningful progress in projects and relationships, and that are not considered a waste of time.

Runtime: 58 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Prepare

  • Do Your Home Work
  • Know Something About the People Attending
  • Bring Along a Note Taker

Make It Personal

  • Begin With an Engaging and Positive Start
  • People Like to Share What They Are Good at

Relate Through Stories

  • Reinforce Key Messages
  • Tell Stories Strategically
  • Summarize the Themes

Ask Positively Framed Open-Ended Questions

  • Frame Questions in a Positive Light
  • Sample Questions

Follow up

  • Share a Summary of Your Notes and Key Takeaways
  • Be Curious Not Accusatory
  • Remember There Are Always Many Interpretations of Every Story
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on November 15, 2016.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Karin Hurt

Karin Hurt

Let's Grow Leaders

  • CEO of Let’s Grow Leaders
  • Keynote speaker, leadership consultant and MBA professor
  • Co-wrote Winning Well: A Manager’s Guide to Getting Results without Losing Your Soul
  • Former Verizon Wireless executive with over two decades of experience in sales, marketing, customer service and human resources
  • Developed a sales team ($1.5 B in revenue) that led the nation in store sales to the small and medium business space and winning the President’s award for Customer Growth
  • Transformed customer service outsourcing (96M calls/year) to reach parity in quality with internal centers by building strong cultures that deliver positive customer experiences
  • Named on the American Management Association 2015 50 Leaders to Watch
  • Named on Inc’s list of 100 Great Leadership Speakers for Your Next Conference
  • Named on Trust Across America’s 100 Thought Leaders in Trusted Business Behavior
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 399373
Published 2016
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Available in Multiple Formats

Purchase this course and learn on your schedule!