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How to Manage Different Personalities: Everyday Struggles and Proven Solutions

Understand the everyday struggles caused by personality differences and learn communication strategies to connect, motivate, and reduce conflict.

A majority of unhealthy conflict occurs because of miscommunication rooted in personality differences. In fact, research shows that personality clashes are one of the top causes of workplace drama. Personality has a tremendous impact on workplace interactions because it influences how we perceive the situations, how we prefer to communicate, environmental preferences, how we are motivated, and how we sabotage ourselves in distress. Most models of personality raise awareness but don't teach new communication behaviors. When we know what to look for, we see that how people communicate is incredibly consistent, observable, and predictable. This topic will help you understand the everyday struggles caused by personality differences and share new communication strategies to connect, motivate, and reduce conflict with all types. Leave with more confidence to turn personality differences into an opportunity for greater connection, innovation, and engagement.

59 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Personality: What Is It and Why Does It Matter?

  • What Is Personality and How It Impacts Workplace Interactions
  • It's Not What You Say, but How You Say It
  • Common Everyday Struggles: Personality Clashes and Miscommunication

Types in People, Not Types of People

  • The Anatomy of Personality
  • The Six PCM Personality Types in Each of Us
  • Communication Preferences and Motivational Needs
  • Impact of the Pandemic on Personality

Communicating Effectively With Different Personality Types

  • How to Recognize Miscommunication
  • How to Communicate With Each Personality Type
  • How to Positively Motivate Each Personality Type

Managing Your Own Personality

  • Self-Fullness and Personal Responsibility
  • Three Steps for Increasing Personality Agility and Reducing Burnout
  • Building a Culture of Personality Inclusion
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More Program Information

Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 30, 2021.

Call 1-866-352-9540 for further credit information.

  • HR Certification Institute 1.0
     
  • This E-Learning program has been approved for 1.0 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Nathan Regier, Ph.D.

Nathan Regier, Ph.D.

Next Element Consulting, LLC

  • CEO and founding owner of Next Element Consulting, LLC
  • Certifying master trainer, the Process Communication Model
  • Wrote three books; Beyond Drama: Transcending Energy Vampires, Conflict Without Casualties: A Field Guide for Leading With Compassionate Accountability, and Seeing People Through: Unleash your Leadership Potential with the Process Communication Model
  • Co-developer of The Compassion Mindset and Leading Out of Drama frameworks for compassionate accountability
  • Trains, coaches, presents, and consults internationally on topics of interpersonal communication and leadership, social emotional intelligence, personality diversity and inclusion, and positive conflict
  • Writes for multiple industry publications (e.g., Forbes, Inc Magazine, HR.com, Training Magazine, Fast Company)
  • Hosts a podcast called OnCompassion with Dr. Nate
  • Ph.D. degree in clinical psychology
  • Can be contacted at 316-772-6174, [email protected], on Twitter® @NextNate, on Facebook® @Next Element, and on LinkedIn® as Nate Regier
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 408323
Published 2021
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