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OnDemand Course

Giving Employees Feedback That Returns Positive Results

Increase engagement and productivity by providing feedback that motivates.

Giving constructive feedback is difficult if you don't know how to do it. In this presentation, you will learn a simple two-step process for giving feedback that will always be well-received and appreciated. The secret is understanding that you, as the leader, must coach for improvement, not perfection. The coaching process is continuous. Thus, feedback must be in small doses and provided often. You will learn why giving feedback does not have to be uncomfortable; how to exhibit empathy and listen your employee into existence; how to coach for improvement, not perfection; and how to make feedback a daily practice (taking less than 30 seconds of your time).

65 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Why Giving Feedback Can Be Uncomfortable

How Adults Learn and Don't Learn

The Purpose of Feedback

The Difference Between Feedback and a Performance Review

The Need for Deep Empathy

Give Feedback Frequently, Not Yearly

Coach for Improvement, Not Perfection

Look for Incremental Improvement Over Time

Don't Judge or Criticize

Dealing With Resistance and Upset

Here's How to Do It

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on June 21, 2023.

Call 1-866-352-9540 for further credit information.

  • HR Certification Institute 1.0
     
  • This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Douglas E. Noll, J.D., M.A.

Douglas E. Noll, J.D., M.A.

Noll Associates

  • Trial lawyer for 22 years before turning to peacemaking and mediation
  • Adjunct professor at the Straus Institute of Dispute Resolution, Caruso School of Law, Pepperdine University
  • Author of four books
  • Honored as California Lawyer Magazine Lawyer of the Year
  • Purpose Prize fellow since 2014 and has received many other professional awards and recognition
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Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
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  • State Specific Credit Tracker
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Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 410760
Published 2023
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Available in Multiple Formats

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