Learn strategies and approaches needed to effectively manage today's multigenerational workforce.
For the first time in workplace history the workforce is comprised of employees representing four distinct generations: 1) veteran tried and true traditionals; 2) ageing baby boomers; 3) impatient gen x'ers; and 4) up and coming young gen y or millennial, workers. Each group has its own view of the world and the work world in particular. Performance and productivity is a critical requirement in a competitive global marketplace. In order to excel leadership's imperative is to foster effective, efficient and productive strategies to consistently obtain maximum results from its workforce. This knowledge-packed topic is provided to enhance the leadership skills of supervisors, managers and executives responsible for leading and managing their respective workforces. The content is also directed toward enhancing the skills mix of those new to management and supervision who are interested in learning about front-edge trends, new techniques and innovations in the workplace. You will learn how differences, if properly addressed, can help bridge generational gaps while maximizing employee productivity, enhancing individual fulfillment and increasing productivity and company profits. Ted Williams will share with you his observations, strategies and approaches regarding the emergent and long-term changes taking place in today's workplace and the impacts on the multigenerational workforce. The topic's focus is on identifying and responding effectively and efficiently to the new realities regarding how to prepare a workplace and workforce to support and sustain the 3 P's. - Performance, Productivity and Profits. One of the critical challenges confronting 21st century managers is how to continuously motivate, educate, develop and retain an extremely diverse workforce that includes traditionals, baby boomers, gen x'ers, and gen y/millennials. Strategies, techniques, tips, suggested approaches and case studies will be some of the components utilized in this material.
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
The New Workforce
Multigenerational Anger and Anxiety
Identifying and Addressing Generational Workplace Issues
The Motivators That Work for Each Generation's Wants and Needs
Sources of Multigenerational Conflict
Systemic Multigenerational Challenges That Employers Must Overcome
The Mismatch Between Multigenerational Skills and Employer Needs
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 19, 2018.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
More Program Information
Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

T. Hensley (Ted) Williams, J.D.
The Williams Group
- Noted HR consultant, speaker, and trainer with a national clientele in 21+ industries
- Coupled with his demonstrated HR experience, he also has a legal background, which allows him to marry organizational and operational imperatives with the legal impacts of workplace/workforce decisions
- Keynote and session speaker at national and regional conventions of professional and trade organizations
- Professional expert for both plaintiff’s and defendant’s bars
- Onsite investigator for client companies regarding discrimination, harassment, and ethics
- Online and on-site webinar/workshop leader on topics that include leadership, supervision conflict resolution, hiring and firing, performance, discrimination, harassment, legal updates, and wage and salary issues
- Facilitator for corporate board and executive retreats
More Program Information
Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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