Learn strategies and approaches needed to effectively manage today's multigenerational workforce.
Generational diversity is no longer just a buzzword. We're seeing younger and younger individuals in positions of power and influence in the workforce. These days it's not uncommon for the power hierarchy to be reversed, with older individuals re-porting to younger bosses. Managing someone older than you can be a challenge, but so is any power dynamic between two individuals with distinct personalities and backgrounds. This topic will provide you with the tools required to build relation-ships. Managing someone older than you doesn't have to be an angst-ridden experience. Learning how to work with and manage all your employees (no matter the age) is essential to the success of your team and company. Being able to manage and motivate employees that have more experience than you means being able to put aside your ego and focus on understanding different views of those generations you manage. It is up to you to take the lead and create a climate in which older workers remain engaged and productive. This course focuses on providing you with the topics you need to learn to understand how other generations operate.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Defining the Generations
- Explore the Differences in Each Generation
- Explore the Similarities With Each Generation
- Review the Attributes of Each Generation to Build an Effective Team
- Discuss the Harm in Stereotyping and Labeling
Management Styles
- Adapting to Each Generation Through Your Management Style
- Manage Expectations
- Deliver Effective Feedback
- Communication Styles of Each Generation and How to Adapt Your Style to Each
- Recognition Tips
Work Ethic of Each Generation
- Work-Life Balance
- Wellness
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on August 4, 2025.
Call 1-866-352-9540 for further credit information.
- ASA 1.0
- This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services/Noggin Guru Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Audrey Halpern
ARH Employee Training
- President of ARH Employee Training
- More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding and Train the Trainer experience
- American Management Association Faculty Member
- Corporate trainer for Fortune 500 companies across the country
- Partners with business coaches, HR leaders and other business leaders to facilitate corporate and institutional training events
- Member of several professional organizations and has received numerous certifications
- Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
- Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; twitter@trainsemployees; www.arhemployeetraining.com/; www.facebook.com/ARH-Employee-Skills-
Add to Wishlist
More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
Additional benefits include:
- State Specific Credit Tracker
- All-Access Pass Course Concierge
Questions? Call 877-296-2169 to speak with a real person.
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$699/year
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With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!
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