Difficult employee behaviors can inhibit performance in others and will only deteriorate if left alone, contaminating more people and incurring hidden costs for the organization.
It takes many forms like taking advantage, being disrespectful, slacking off, rudeness, yelling, complaining to supervisors, ignoring directives, and slow working. There is no magic pill but there is a prescription to change behavior in others. This topic will address the most challenging behaviors and what you can do to about it. Ignoring the problem is not an options and being critical or labelling the employee will not help to change the situation. This information gives you the strategies to practice the skills that can prevent unproductive and unwanted negative behavior that leads to conflict. It is hard to deal with a problem without people misunderstanding your intentions, getting angry or upset, and taking things personally so this topic explains how to engage in a joint problem solving discussion.
Credit
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Setting Expectations
- What Are Crossed Expectations and What You Can Do About It
Behavioral Blindness
- Why Do We Ignore Behaviors
Difficult Behaviors
- Cost of Toxic Employees in the Workplace
- What Are the Top Employee Behaviors That Are Ignored Most Often
How to Change Your Employees Behavior
- The Top 9 Difficult Behaviors
- Steps to Address Each Behavior
- Conduct Difficult Conversations to Get Results
Credit
More Program Information
Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 24, 2019.
Call 1-866-352-9540 for further credit information.
- ASA 1.0
- This program qualifies for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Credit
More Program Information
Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

Audrey Halpern
ARH Employee Training
- President of ARH Employee Training
- More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding, and Train the Trainer experience
- Faculty member of the American Management Association
- Corporate trainer for Fortune 500 companies across the country and globally
- Partners with business coaches, HR leaders, and other business leaders to facilitate corporate and institutional training events
- Member of several professional organizations and has received numerous certifications
- Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
- Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; www.facebook.com/ARH-Employee-Skills-
Credit
More Program Information
Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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