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OnDemand Course

Don't Dwell on Differences of Opinion - Learn from Them

Understand how to disagree with employees in an agreeable manner.

V1H Consulting will provide instruction on the causes of workplace conflict and will provide you with an understanding of the importance of resolving conflicts peacefully and at the lowest possible level. Conflict is an inevitable part of work. People with different goals often clash. Conflict is not necessarily a bad thing. When solving conflicts, we can often arrive at solutions to other underlying issues that need solving. This topic will include understanding the conflict and knowing more about those whose ideas, beliefs and backgrounds may be different from your own. It will also ensure that relationships with opponents continue and grow. You will learn how to communicate with the opposition and brainstorm resolutions. You will also learn to find peaceful solutions to difficult situations by exploring alternatives and choosing the best resolution for all parties involved.

Runtime: 60 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Conflict as an Opportunity

  • A Chance for Learning/Teaching
  • Finding Common Ground
  • Listening

Meet Conflict Head-on

  • Be Direct
  • Address Issues Quickly
  • Prevent Problems Before They Start

What's in It for Me?

  • Understanding Motives
  • Help Others Achieve Their Objectives
  • Remove Obstacles

Is It Really That Important?

  • Pick Your Battles
  • Weigh Value
  • Open Lines of Communication

Using a Strengths-Based Philosophy to Approach Conflict (an Introduction)

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on December 6, 2017.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Larry Hammond, Sr.

Larry Hammond, Sr.

V1H Consulting

  • Principal with V1H Consulting
  • Through his workshops, strategy sessions and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done, thinking without ever achieving true satisfaction, to transform
  • By producing an organizational culture that creates a contagious leadership environment, he helps them to achieve maximum performance, increase employee retention, and heightened employee engagement
  • More than 20 years of senior leadership, coaching, training and development experience
  • Mentor in business, marketing, sales, human resources, entrepreneurship and leadership in public agencies and community organizations
  • Facilitated management and employee feedback sessions
  • Coaches leaders and managers in public and private industry around team building and culture development
  • Developed, delivered and evaluated a variety of training seminars, including, customer service, change management, strategic planning leadership development and public speaking
  • Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires and connects leaders who strengthen a diverse community
  • Designed, developed and delivered management and leadership programs for managers in the public, private and nonprofit sectors that helped clients improve employee and organizational performance
  • Certified in Managing Organizational Change (MOC)
  • 34 strong certified strengths coach
  • M.A. degree in public administration, The Tseng College; Graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA; also completed graduate courses in public administration from Catholic University, Washington, D.C. and in information technology, University of the District of Columbia
  • Can be contacted at 626-379-4108 or [email protected]
Irma Vargas

Irma Vargas

V1H Consulting

  • 20 years of development, training and facilitation of workshops for public and private sector organizations in employee engagement, customer service, diversity, establishing processes to mitigate discrimination, favoritism, leadership development, team building and strategic planning
  • Coach leaders and managers in public and private sector organizations around talent development through strengths-based methodologies
  • Organizations include, CDC, California State Department of Public Health, Pasadena Public Health Department, El Rancho Unified School District, and New Grace Community Church
  • 34 Strong Certified StrengthsFinderâ„¢ coach
  • M.P.A. degree, California State University, Northridge, The Tseng College, International; B.A. degree in English, Whittier College
  • Can be contacted at [email protected] or https://twitter.com/V1Hcoach
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 401242
Published 2017
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