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Developing an Organizational Leadership Program

Learn the keys to successfully establish a top-tier development program for your organization.

From Fortune 500 to entrepreneurial startups, fast-paced growth means organizations not only need top talent and leaders, but also effective leadership development programs. The right leadership development program will propel your team forward and drive results. Today's frequently changing, agile teams are charged with success while thousands of Baby Boomers are readying to retire and younger talent is stepping into key roles. Organizations need guidance and best practices in how to develop an organizational leadership program that really works. This topic will guide you on identifying your leadership style, organizing your team, communicating effectively, assessing candidates, and inspiring positive team behaviors. In this information you will learn the keys to successfully establish a top-tier development program for your organization. As a result, you will be prepared to take the next steps to plan and implement your program.

Runtime: 99 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Establish Yourself as a Credible Leader

  • Why Your Personal Brand Matters
  • Set Your Communications Tone
  • Determine What Leadership Style Is Right for Your Culture
  • Amp up Your Executive Presence and Presentation Skills
  • Know Essential Qualities You Must Possess for Success

The Difference Between Leading Yourself, Others and the Business

  • Understand Yourself Better
  • Understand Your Team Members and Their Perceptions
  • Understand Your Business Financials, Sales Channels and Performance Metrics
  • Focus on the Critical Few, Not the Trivial Many

Secrets to Hiring a Successful Team

  • Look Beyond the Resume at Character and Competency
  • Use Better Assessments to Identify Personality Styles and Predict Success
  • Select the Best Candidates to Develop Into Future Leaders

Create and Keep a Healthy Team

  • Understand the Common Ingredients for Healthy Teams
  • Organize Your Team for Success From Diversity to Experience and Functional Roles
  • Grow Your Team to Uncover Talents and Develop Skills
  • Identify and Correct Team Dysfunction by Demanding Above the Line Behavior
  • Hold Your Team Accountable

Improve Service Focus Both Internally and Externally

  • Put the Customer First to Focus on Loyalty and Retention
  • Use Emotional Intelligence to Improve Client Understanding
  • Maintain Service Level Agreements (SLAs)
  • Develop Success Measurements

Keep Communication Flowing to Build Trust

  • Amp up Your Emotional Intelligence to Improve Your Leadership
  • Communicate Clearly and Explain Context
  • Understand Stakeholder Audiences
  • Build Rapport and Establish Trusted Relationships
  • Drive Results and Track Impact While Remaining Human
  • Understand Why Predictability Is Important

Effectively Navigate Friction, Frustration and Conflict

  • Gain Agreement for Above the Line Behavior
  • Train Your Team How to Conduct Crucial Conversations
  • Understand How to Manage Tension Without Tirades
  • Maintain Clear Policies and Procedures, and Fair Play
  • Seek Help From an Ombudsman as Needed
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on March 20, 2020.

Call 1-866-352-9540 for further credit information.

  • ASA 1.5
     
  • This program qualifies for 1.5 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
     
  • HR Certification Institute 1.75
     
  • This E-Learning program has been approved for 1.75 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.5
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Pamela Gilchrist, MA, APR, CPT

Pamela Gilchrist, MA, APR, CPT

Gilchrist Group

  • Chief strategist at Gilchrist Group® where she works with leaders and organizations to Optimize Outcomes™; she guides businesses from vision to value, coaches executive leaders and builds brand love connections
  • Frequently requested keynote speaker and trainer; popular speeches include: Optimize Your Outcomes in Business and Life, Leading through Influence with the Power of EQ; Make Your Brand a Lasting Love Connection
  • Has deep expertise in consulting with executives to build their effectiveness through improved emotional intelligence (EQ), executive presence and leadership communications skills
  • Held key leadership roles inside multiple Fortune 500 companies and served as a consultant to leaders of major well-known brands in a wide-range of B2B and B2C industries
  • Led and developed teams in technology, telecommunications, distribution, professional services and hospitality sectors among other sectors
  • As a trusted advisor, her proven methodologies guide leaders and teams through growth and change; she is an expert in emotional intelligence, executive presence and executive coaching
  • A founding faculty member of the Talent Magnet Institute™, host and Steering Committee leader for the annual NKY Leadercast, past president of the National Speakers Association Ohio Chapter, and a member of the PRSA Counselors Academy where she is universally accredited
  • Holds certifications from the Enneagram Spectrum Institute in personality style training, and also in Dale Carnegie High Impact Presentations and Human Relations
  • Was honored with PRSA Cincinnati’s highest honor in 2019 the Werner-Vanderhaar-Bogart award for excellence in public relations
  • M.A. degree in public relations, The Ohio State University
  • Can be contacted at 859-431-9090 or [email protected]
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407116
Published 2020
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