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Delivering Effective Feedback to Remote Employees

Make the difference in the achievement of your remote workers by providing effective feedback.

Most experiences with feedback in a work environment are annual performance reviews. And they are usually top-down, one-sided conversations that rarely leave a huge impact on you once you finish. Feedback shouldn't be relegated to times when you need to correct or improve an employee's behavior. It should be consistent and reliable. Giving feedback to remote employees comes with special challenges. All types of communication are vital to success. However, giving feedback to remote workers in a virtual workplace is one of the most critical, as well as often overlooked, components of communication in a business that utilizes remote workers. It's easy to fall into a pattern with remote workers of just communicating feedback and moving on. Effective feedback in a remote workplace can make the difference in the achievement of your remote workers. Providing regular and detailed communication will keep them on task as well as productive and motivated. The more specific your communication, the more successful your message will be. This topic will address the challenges of delivering feedback in a remote setting.

Runtime: 89 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Feedback Versus Criticism

  • Definition
  • Feedback Fundamentals and Why It Is Important
  • What Makes It so Challenging
  • The Role That Trust Plays in Delivering Feedback

Characteristics of Effective Feedback

  • How Your Communication Style Affects How You Deliver Feedback
  • Tone, Pitch and Volume Affect How Feedback Is Received
  • Positive Versus Negative Feedback
  • Your Objective in Delivering Feedback

Feedback Framework

  • The Steps for Delivering Feedback to Meet Expectations
  • Performance Feedback
  • Behavior-Related Feedback
  • Using Questions to Promote Understanding

Delivering Feedback

  • Using the Correct Communication Mode to Deliver Feedback Remotely
  • Handling Emotions
  • Frequency of Delivering Feedback Praise and Corrective
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

OnDemand Course

This course was last revised on September 18, 2020.

Call 1-866-352-9540 for further credit information.

  • ASA 1.5
     
  • This program qualifies for 1.5 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
     
  • SHRM 1.5
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Audrey Halpern

Audrey Halpern

ARH Employee Training

  • President of ARH Employee Training
  • More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding and Train the Trainer experience
  • Adjunct professor at Hofstra University and has developed customized programs for numerous colleges and universities
  • Corporate trainer for Fortune 500 companies across the country
  • Partners with business coaches, HR leaders and other business leaders to facilitate corporate and institutional training events
  • Member of several professional organizations and has received numerous certifications
  • Writes weekly articles on LinkedIn┬« Pulse that have garnered much recognition and an international following
  • Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; www.facebook.com/ARH-Employee-Skills-
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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Product ID: 407991
Published 2020
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