Gain a better understanding of how to recognize emotions in the workplace before they become problematic to those around them and work productivity.

In today's fast paced work environment, where the emphasis is on productivity, tension can increase often times resulting in an intense emotional experience such as anger or frustration. This information helps people understand how first to recognize emotions before they become problematic and second, utilize strategies based on mindfulness and social and emotional intelligence, to help resolve intense emotional reactions before they become difficult to manage. The material will help the learner understand what escalates and de-escalates emotions so they are better able to stay calm and focused at work.