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Calm, Cool, and Collected: Proven Anger Management Tools

Gain a better understanding of how to recognize emotions in the workplace before they become problematic to those around them and work productivity. In today's fast paced work environment, where the emphasis is on productivity, tension can increase often times resulting in an intense emotional experience such as anger or frustration. This information helps people understand how first to recognize emotions before they become problematic and second, utilize strategies based on mindfulness and social and emotional intelligence, to help resolve intense emotional reactions before they become difficult to manage. The material will help the learner understand what escalates and de-escalates emotions so they are better able to stay calm and focused at work.


Runtime: 60 minutes
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

What Are Emotions and Why Are They so Difficult at Times?

  • Understanding Emotions
  • Recognizing Emotions as They Come up
  • Managing Emotions From a Mind and Body Perspective

What Do I Do With Intense Emotions at Work?

  • Identifying Emotions and Labeling Them in the Moment
  • Dealing With My Internal Dialog

Strategies for Managing Intensity of Emotions in the Work Place

  • Tools of the Trade
  • Application of Mindfulness and Social and Emotional Intelligence
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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on July 22, 2019.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • HR Certification Institute 1.0
     
  • This E-Learning program has been approved for 1.0 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • IAAP 1.0
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Donna Hatch, PhD, LCSW

Donna Hatch, PhD, LCSW

True Potential Coaching and Consulting

  • Owner of True Potential Coaching and Consulting
  • Director of talent management
  • State of Idaho Social Work Examiners Clinical Board Member
  • Executive coaching, team building, management consulting
  • Conducts regular seminars and workshops on numerous topics including the effectiveness of SEI in the role of personal and professional development
  • Graduate level University professor
  • International Coaching Federation (ICF), Association for Talent Development
  • Ph.D. degree in clinical psychology; M.A. degree in clinical social work; Certified Social and Emotional Intelligence Coach; Advanced Certified Executive Coach
  • Can be contacted at 208-308-1779, [email protected], Twitter® [email protected]_hatch, or http://www.truepcc.com
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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 406312
Published 2019
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Available in Multiple Formats

Purchase this course and learn on your schedule!