Gain a better understanding of how to recognize emotions in the workplace before they become problematic to those around them and work productivity.
In today's fast paced work environment, where the emphasis is on productivity, tension can increase often times resulting in an intense emotional experience such as anger or frustration. This information helps people understand how first to recognize emotions before they become problematic and second, utilize strategies based on mindfulness and social and emotional intelligence, to help resolve intense emotional reactions before they become difficult to manage. The material will help the learner understand what escalates and de-escalates emotions so they are better able to stay calm and focused at work.
Credit
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
What Are Emotions and Why Are They so Difficult at Times?
- Understanding Emotions
- Recognizing Emotions as They Come up
- Managing Emotions From a Mind and Body Perspective
What Do I Do With Intense Emotions at Work?
- Identifying Emotions and Labeling Them in the Moment
- Dealing With My Internal Dialog
Strategies for Managing Intensity of Emotions in the Work Place
- Tools of the Trade
- Application of Mindfulness and Social and Emotional Intelligence
Credit
More Program Information
Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on July 22, 2019.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Credit
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Donna Hatch, PhD, LCSW
True Potential Coaching and Consulting
- Owner of True Potential Coaching and Consulting
- Director of talent management
- State of Idaho Social Work Examiners Clinical Board Member
- Executive coaching, team building, and management consulting
- Conducts regular seminars and workshops on numerous topics including the effectiveness of SEI in the role of personal and professional development
- Graduate level university professor
- International Coaching Federation (ICF), Association for Talent Development
- Ph.D. degree in clinical psychology; M.A. degree in clinical social work; certified social and emotional intelligence coach; advanced certified executive coach
- Can be contacted at 208-308-1779, [email protected], Twitter® [email protected]_hatch, or http://www.truepcc.com
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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