Gain a better understanding of how to recognize emotions in the workplace before they become problematic to those around them and work productivity.
In today’s fast paced work environment, where the emphasis is on productivity, tension can increase often times resulting in an intense emotional experience such as anger or frustration. This information helps people understand how first to recognize emotions before they become problematic and second, utilize strategies based on mindfulness and social and emotional intelligence, to help resolve intense emotional reactions before they become difficult to manage. The material will help the learner understand what escalates and de-escalates emotions so they are better able to stay calm and focused at work.
Learning Objectives
- You will be able to identify strategies for managing intense emotions in the workplace by working with tools such as mindfulness and SEI.
- You will be able to explain what escalates and de-escalates emotional experiences.
- You will be able to discuss internal dialog and how it impacts your ability to manage intense emotions both cognitively and physically.
- You will be able to describe management techniques for increasing your emotional presence in the moment.
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Why Lorman?
Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
| What Are Emotions and Why Are They so Difficult at Times? | |
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| What Do I Do With Intense Emotions at Work? | |
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| Strategies for Managing Intensity of Emotions in the Work Place | |
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More Program Information
Why Lorman?
Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
Live Webinar Registration
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- HR Certification Institute 1.0
- This program has been approved for 1.0 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
- IAAP 1.0
- This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Who should attend?
This live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents, human resource professionals and administrative professionals.
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More Program Information
Why Lorman?
Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Donna Hatch, PhD, LCSW
True Potential Coaching and Consulting
- Owner of True Potential Coaching and Consulting
- Director of talent management
- State of Idaho Social Work Examiners Clinical Board Member
- Executive coaching, team building, management consulting
- Conducts regular seminars and workshops on numerous topics including the effectiveness of SEI in the role of personal and professional development
- Graduate level University professor
- International Coaching Federation (ICF), Association for Talent Development
- Ph.D. degree in clinical psychology; M.A. degree in clinical social work; Certified Social and Emotional Intelligence Coach; Advanced Certified Executive Coach
- Can be contacted at 208-308-1779, [email protected], Twitter® [email protected]_hatch, or http://www.truepcc.com
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More Program Information
Why Lorman?
Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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