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Best Practices for Managing a Remote Workforce

Learn how to measure performance, maintain employee engagement, and build a culture for your remote employees.

When you have remote employees, you're up against challenges you don't usually experience when you have everyone working in the same building. The management techniques utilized on-site don't always translate correctly with your remote staff. The most common problems remote employees are up against are limited communication with management and co-workers, employees working outside of the 9-5 workday, technical limitations (no company computer or email), low engagement, and a lack of company culture. This topic will help you see the importance of becoming more conscious of the challenges faced by managers of a distributed team, the tools they should employ, and management techniques for measuring performance, maintaining employee engagement, and building a culture remotely.

Learning Objectives

  • You will be able to identify the key software applications for managing an office virtually.
  • You will be able to recognize how best to measure performance of your virtual workforce.
  • You will be able to recognize why management techniques need to be changed to suit a virtual environment.
  • You will be able to recognize your handbook and update it with key policies to support a distributed workforce.

65 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Technology and Tools

  • Document Management
  • Project Management
  • CRM
  • Internal Social Media

Vendors for Supporting Remote Workplaces

  • Remote Mail
  • Virtual Receptionists
  • Remote Administrative
  • Remote Marketing

Management

  • Policies That Should Be Stated in the HR Handbook
  • Making Expectations Regarding Availability and Performance Clear
  • Measuring Performance
  • Tracking and Improving Engagement
  • Creating or Maintaining a Culture
  • Communication
  • Delegation Practices
  • Integrating Outsourced Remote Support
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on October 6, 2022.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program qualifies for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected] Please retain proof of attendance in the event your CE record is audited.
     
  • HR Certification Institute 1.0
     
  • This E-Learning program has been approved for 1.0 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     
  • CPE/NASBA - QAS Self Study 1.8 including Personal Development 1.8
     
  • Lorman Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a QAS Self Study sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.8 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Personal Development for 1.8 hours. Prerequisite: . Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: QAS Self Study. Please refer to the information in this advertisement for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Eric Wall

Eric Wall

Equivity, Inc.

  • Founder and CEO of Equivity
  • Our company of over 130 employees working entirely remotely provides administrative, marketing, and paralegal services across the U.S.
  • Eric has presented his Virtual Law Firm 101 course to attorneys in California, Florida, and Texas
  • Georgetown University, B.S.; Harvard Law School, J.D.
  • [email protected]; 800-679-5315
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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  • OnDemand Courses
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  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

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Product ID: 410132
Published 2022
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