Lorman offers professional resources regarding COVID-19 and the 2020 Elections

Show navigation

Available in:

OnDemand Course
MP3 Download

Best Practices for Communicating Performance Expectations and Goals

Enhance your employees' performance by communicating your expectations and your strategy to get there.

Communication is key to achieving performance goals. But not all methods of communicating performance expectations and goals are effective. If goals are not clearly communicated and agreed upon, workers will not achieve them, and the organization will not achieve its goals. This topic will help the persons responsible for communicating performance expectations and goals understand how to work with people to clearly communicate those goals. This information will also help managers understand how to bring their efforts at communicating performance expectations and goals in line with organizational best practices.

Runtime: 93 minutes
Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

The What and Why of Communicating Performance Expectations and Goals

  • What Is Communication Strategy? How Is the Strategy Developed and Implemented for Performance Expectations and Goals?
  • Why Is Communication Strategy Important in Best Practice for Communicating Performance Expectations?
  • How Is Communication Strategy Tied to Organizational Strategy?

How Are Performance Expectations and Goals Developed?

  • Defining Key Performance Indicators
  • Developing Key Performance Indicators Tied to the Balanced Scorecard
  • Communicating Key Performance Indicators as Performance Expectations
  • Using Alternatives to Key Performance Indicators

Conducting Performance Expectation and Goal Discussions

  • Planning the Discussion
  • Opening the Discussion
  • Conducting the Discussion With Workers
  • Closing the Discussion and Ensuring Support for Performance Expectations and Goals
  • Using the Discussion in Combination With Other Communication Approaches
Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on November 20, 2020.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow

Rothwell & Associates, Inc.

  • President of Rothwell & Associates, Inc. (www.rothwellandassociates.com) and professor, Penn State University, University Park
  • Practice emphasizes all aspects of talent management and succession planning
  • Conducts regular seminars on talent management, succession planning, and organization development
  • Wrote 110 books, including Increase Learning & Development's Impact through Accreditation: How to Drive-Up Training Quality, Employee Satisfaction, and ROI (Palgrave, 2020), the Essential HR Guide for Small Business and Start Ups (Society for Human Resource Management, 2020), and Virtual Group Coaching (Routledge, 2020)
  • Member of Association for Talent Development and the Society for Human Resource Management
  • Can be contacted at 814-234-6888 or [email protected]
Purchase Options

More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 407931
Published 2020
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!