The art of communication is a lawyer's greatest asset. Modern mobile and communication technology provides many means through which lawyers can communicate with clients, publicize legal services, work remotely, and share information. When selecting and using a technology for communicating with clients, storing client data, or performing work for clients, a lawyer should consider whether that medium is effective and whether its use complies with the lawyer's ethical obligations. This OnDemand Webinar will highlight issues regarding the use of communication technology by lawyers and their clients and discuss many of the pitfalls that can arise. Problems will be illustrated through the use of hypothetical scenarios, and several practical tips for reducing risk will be provided.
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Introduction and Basics
- Communicating With Clients
- Confidentiality
- Privilege
Coaching Clients on Using Communication Technology
- Education on Privilege and Waiver
- Choosing Technology for Communicating With Clients
Specific Technologies and Ethics Trends
- Common Pitfalls When Using Email
- Whether to Use Cloud Computing
- Mobile Phones and Tablet Devices
- Flash Drives and Small Media Devices
- Wireless Networks
- Encryption
- Social Media and Lawyer Marketing
Reducing Risk and Responding to Crisis
- Inadvertent Disclosure
- Lost or Stolen Devices
- Training Lawyers About Technology
- Utilizing Non-Lawyers
- Thoughts on Crisis Response
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on November 3, 2011.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

Colin J. Folawn
Schwabe, Williamson & Wyatt
- Shareholder at Pacific Northwest law firm Schwabe, Williamson & Wyatt, P.C
- Frequent speaker on legal ethics and loss prevention issues for lawyers
- Limits practice to disputes involving contracts, and complex commercial issues, business torts, professional liability defense and legal ethics
- Honored as the 2009 Defense Associate of the Year by Washington Defense Trial Lawyers
- Previously named a Rising Star in Washington Law & Politics
- Can be contacted at 206-407-1500 or [email protected]
More Program Information
Why Lorman?
Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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