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Audio & Reference Manual

Ethical Collections: The Fair Debt Collection Practices Act and Beyond

Learn how to avoid the traps and get the information you need to be an efficient and ethical collector.

Collecting money is increasingly challenging. One of the main rules of collecting is preventing the debtor from sidetracking the process. Never give the debtor ammunition to shoot back at the collector. We will show you how to avoid ethical and regulatory traps that can keep you from being an effective collector. We will guide you through the FDCPA, FCRA, ethical rules, trust account procedures, other regulatory issues, and more, to make you an efficient and ethical collector.

Runtime: 89 minutes
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Ethical Issues Complying With the Fair Debt Collection Practices Act

  • Applicability
  • Rules
  • Penalties
  • Practical Applications

Ethical Issues Complying With the Fair Credit Reporting Act

  • Reporting
  • Correcting Reports
  • Obtaining Credit Reports
  • Permissible Uses of Credit Reports

Legal Ethics for Lawyers and Nonlawyers

  • Candor to Tribunals
  • Represented Parties
  • Unrepresented Parties
  • Conflicts

Ethical Considerations Regarding Trust Accounts

  • Recordkeeping and Accounting
  • Protection of Funds and Property
  • Payment of Fees

Other Privacy and Regulatory Issues

  • HIPAA and HITECH
  • Red Flags
  • Others

Business Ethics and Collections

  • Federal Acquisition Regulations Requires Adoption of Code of Conduct
  • False Claims Act and Fraud Enforcement and Recovery Act
  • Responsible Corporate Officer Doctrine
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on July 29, 2015.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

  • CBC 0.5
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Michael R. King

Michael R. King

Gammage & Burnham

  • Founding member of Gammage & Burnham
  • Practice emphasizes creditors’ rights and construction issues, and also includes consulting and supervising throughout the firm’s areas of business
  • Includes emphasis on creditors’ rights, bankruptcy cases, general litigation, loan documentation, workouts, foreclosures and forcible detainers, as well as deficiency collection and accounts collection
  • Client list includes banks, mortgage companies, distributors in various industries and leasing companies
  • Former director of the Arizona Chapter of the National Association of Credit Managers (NACM)
  • Named Best Lawyer in the areas of bankruptcy and creditor debtor rights for the last 10 years by Best Lawyers in America
  • Ranked as a Super Lawyer by Super Lawyers
  • Ranked as one of Arizona’s Finest Lawyers by Arizona’s Finest Lawyers Foundation
  • Can be contacted at https://www.gblaw.com/professional/michael-r-king/
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 396273
Published 2015, 2016
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