Available in:

OnDemand Course

Improve Communication With Empathy

Learn how communicating with empathy can help you build relationships and retain talent.

Many professionals in professional settings are starting to reject the idea of the cold, professional environment. Dubbed 'The Great Resignation,' more and more employees are in search of a career that gives them purpose and provides growth as well as empathetic regard to work-life balance. This course will provide you with an opportunity to learn how empathy can help you build relationships, retain talent, and give a personal insight into how you communicate with others. We will discuss how to navigate difficult conversations individually and in groups. We will explore your personal communication style and learn how to build empathy into your professional identity as an employee and colleague. Right now, learning to communicate is critical for our time as more employees are burnt out and trying to navigate multiple roles both at home and work.

45 minutes
Course Exam
Certificate of Completion
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Empathy

  • Definition
  • What It Isn't
  • Self-Awareness Of

Communication Styles

  • Aggressive
  • Passive-Aggressive
  • Assertive

Empathetic Listening

  • Listening To
  • Listening For
  • Listening With

Professional Empathy

  • Individual Conversation
  • In Groups/Meetings
  • Communicating Needs

Mindful Practice

  • Difficult Conversations
  • Communicating Needs of Others
  • Monitoring Self-Reactions
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on March 23, 2022.

Call 1-866-352-9540 for further credit information.

  • IAAP 0.75
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 0.75.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Amy Nolan

Amy Nolan

Life Design by Amy

  • Life & Business Coach/Mental Health Therapist at Life Design by Amy
  • Board-certified life and executive and licensed psychotherapist
  • Practice primarily helps busy professionals with an emphasis on work-life balance and the consciousness of self-care
  • Public speaker for her own company, trainer of the Center for Credentialing & Education, writes curriculum for Rutgers University and has written curriculum/content for the Institute for Integrative Nutrition
  • Over 200 presentations in the business, mental health, and wellness industries
  • Author of Insights Blog, featured on public outlets such as Yahoo and New York Post
  • Ed.S. Degree in organizational management; Master’s degree in counseling psychology
  • Can be contacted at [email protected], www.lifedesignbyamy.com, or on Instagram @lifecoachamy
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 409320
Published 2022
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!