Live Webinar

30-minute live streaming program
  • February 18
  • 1:00 - 1:30 pm EST

Also available as:

OnDemand Course

Working With Passive-Aggressive Personalities

February 18

Learn how best to leverage the energy and passion of passive-aggressive personalities to produce win-win results.

Working with people can be like diffusing an explosive device; everyone has the potential to blow if mishandled. When the natural tendency to be passive meets a strong desire for fairness or equity, or the need to win or be right, conditions become ripe for disaster. Handling passive-aggressive situations passively can enable undesirable behavior, while confronting passive-aggressive individuals may ignite a powder keg of emotion and resistance. This cours helps you uncover the roots of passive-aggressive behavior, disarm the aggressor, open up the passivist, and move conversations into the assertive zone, ultimately fostering a long-term culture where communication is safe and productive.

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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Understanding the Passive-Aggressive Personality
  • What Is Passive-Aggressive Behavior, and What Are the Signs?
  • Who Tends to Have Passive-Aggressive Tendencies?
  • What Are the Roots of the Passive-Aggressive Personality?
Responding Effectively in Passive-Aggressive Situations
  • Listening Skills for Diagnosing the Real Issues
  • Strategic Analysis Tool for Anticipating Potential Outcomes
  • Checklist for Plotting the Best Course of Action at Lightning Speed
Producing a Win-Win Result in the Short Term While Cultivating Lasting Trust
  • Maintain Composure and Buy Yourself Time to Effectively Engage
  • Disarm the Survival Response to Circumvent Potential Emotional Encounters
  • Separate the Person From the Problem to Confront Behavior While Preserving Self-Worth
  • Create an Environment of Psychological Safety That Reduces the Need for Passive-Aggressive Behavior
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More Program Information

Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

OnDemand Course

This course was last revised on March 22, 2021.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for all professional individuals across all industries.

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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Sherry Prindle

Sherry Prindle

Professional Coach Academy

  • Virtual Training Specialist – Pathways Business Seminars, Successful Training Solutions
  • Lead Trainer Specializing in Conflict, Communication, and Emotional Control – Pryor Learning Solutions
  • Founder of the Professional Coach Academy – Certifying life and executive coaches since 2008
  • Curriculum Development Specialist for three seminar companies and four government agen-cies
  • Founder and host of a Star Summit speaker and trainer incubator
  • Certified as a professional trainer and master coach
  • Interdisciplinary Master of Arts degree in Business, Communications, and Linguistics
  • Contact at 817 657-5301 or [email protected] @SherryPrindle
  • www.ProfessionalCoachAcademy.com
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Add to Wishlist

More Program Information

Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 412395
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