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Working With Non-Assertive Personalities

Create a safe way for your non-assertive team members to speak up and provide their natural insight and discernment to make valuable contributions.

Working with non-assertive personalities can be like pulling teeth. Non-assertive people want to communicate but fear the reaction they will get. Getting them to open up is important because their insight has value, and they may make others miserable if they don't feel heard. Rather than owning their behavior, non-assertive personalities often become the victim of it, holding others responsible for their plight. Creating a safe way to speak up can pave the way to regular interaction. You can retrain the non-assertive person to use their natural insight and discernment to make valuable contributions. It will also set the stage for everyone to open up and give insights. Your team's open communication culture may depend on transforming non-assertive personalities; learn how here.

32 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Understanding Non-Assertive Personalities

  • What Is Non-Assertive Behavior, and What Are the Signs?
  • Who Tends to Have Non-Assertive Tendencies?
  • What Are the Roots of the Non-Assertive Personality?

Responding Effectively in Non-Assertive Situations

  • Listening Skills for Diagnosing the Roots of the Non-Assertiveness
  • Strategic Analysis Tool for Anticipating Potential Outcomes
  • Checklist for Plotting the Best Course of Action at Lightning Speed

Producing a Win-Win Result in the Short Term While Cultivating Open Communication

  • Create an Environment of Psychological Safety That Reduces the Need for Non-Assertive Behavior
  • Frame Communication Situations to Promote Ease of Information Sharing
  • Separate the Person From the Problem to Confront Behavior While Preserving Self-Worth
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More Program Information

Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

OnDemand Course

This course was last revised on April 6, 2021.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Sherry Prindle

Sherry Prindle

Professional Coach Academy

  • Virtual training specialist – Pathways Business Seminars, Successful Training Solutions
  • Lead trainer specializing in conflict, communication, and emotional control – Pryor Learning Solutions
  • Founder of the Professional Coach Academy – certifying life and executive coaches since 2008
  • Author of Manipulation: How to Recognize and Resist the Games People Play
  • Curriculum development specialist for three seminar companies and four government agencies
  • Founder and host of a Star Summit speaker and trainer incubator
  • Certified as a professional trainer and master coach
  • Interdisciplinary M.A degree in business, communications, and linguistics
  • Can be contacted at 817-657-5301, [email protected], @SherryPrindle, or www.ProfessionalCoachAcademy.com
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 408701
Published 2021
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