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Understanding Self-Awareness and Emotional Intelligence

Gain an understanding on self-awareness and emotional intelligence to help you and your team through difficult situations.

Emotional intelligence is a general set of skills that can be applied to anyone and any environment. It describes the ability to understand one's own feelings. Emotionally intelligent people are self-aware and are alert to the verbal and nonverbal signals of others, ensuring that their communication skills and ability to build relationships are more effective. It also provides great insight on how emotion influences motivation and behavior. Developing self-awareness promotes increased productivity and higher job satisfaction. Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations. It has been shown that, emotional intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. These changes can also lead to improved communication, increased empathy and better interpersonal rapport and relationships. This EI topic can pay huge dividends especially in situations where your teams are under stress due to deadlines, demanding clients or intense and unproductive meetings. In others words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others and so on than to become better only at a specific technical skill. This emotional intelligence material aims to familiarize you with EI as an introduction to the field.

Runtime: 90 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Introduction to Emotional Intelligence

  • What Is Emotional Intelligence and Why Should It Matter?
  • Recognize Behaviors Associated With Emotional Intelligence
  • The 12 Signs of Being Emotionally Intelligent

Self-Awareness

  • What Is Emotion? How Does Emotional Hijacking Take Place?

Self-Management

  • How to Take Advantage of the Power of Optimism?
  • How to Manage Your Anger Effectively?

Self-Motivation

  • How to Motivate Yourself?

Empathy

  • How to Have Empathic Communication With Others

Social Awareness

  • How to Have Effective Group Interactions
  • How to Listen Positively
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

OnDemand Course

This course was last revised on November 18, 2020.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.5
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.5 recertification point(s).
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Audrey Halpern

Audrey Halpern

ARH Employee Training

  • President of ARH Employee Training
  • More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding and Train the Trainer experience
  • Adjunct professor at Hofstra University and has developed customized programs for numerous colleges and universities
  • Corporate trainer for Fortune 500 companies across the country
  • Partners with business coaches, HR leaders and other business leaders to facilitate corporate and institutional training events
  • Member of several professional organizations and has received numerous certifications
  • Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
  • Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; www.facebook.com/ARH-Employee-Skills-
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
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  • White Papers and Articles
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  • State Specific Credit Tracker
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* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407984
Published 2020
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