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Live Webinar

90-minute live streaming program
  • August 18
  • 1:00 - 2:30 pm EST

Solving Problems With Critical Thinking

August 18

Become a problem solver with techniques and processes meant to analyze the problem and resolve it through critical thinking.

Every day at work, leaders are faced with many issues when making decisions. Some of our problems are big and complicated, while others may be more easily solved. There is no shortage of challenges and issues that can arise on the job. Even if you do not yet have management experience, you probably have made decisions in a professional setting. But because decision making is not always a cut-and-dried process, you might not recognize what you were doing. There is no perfect way to approach decision making, your style may change according to the decision that needs to be made or how you are feeling on a particular day. The important thing is to be aware of your preferred style and how this might affect the decisions you make. This topic provides you with skills to help you to gain confidence in your decision making. Critical thinking refers to the ability to use knowledge, facts, and data to effectively solve problems. This doesn’t mean you need to have an immediate answer, it means you have to be able to think on your feet, assess problems and find solutions. By learning how to strengthen your decision making skills by breaking old habits, you will gain confidence and respect.

Learning Objectives

  • You will be able to discuss how to become a better decision maker.
  • You will be able to recognize the value of using critical thinking in business.
  • You will be able to describe review questions, probing and active listening.
  • You will be able to define problem analysis guidelines.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Becoming a Better Decision Maker
  • Identify and Recognize Your Decision Making Style and Understand Its Effect on Your Decisions
  • Characteristics of Effective Problem Solvers
  • Develop a Problem Solving Mindset
  • Understand Critical Thinking and How to Apply It at Work
Challenges and Barriers to Good Decision Making
  • Learn to Challenge Assumptions
Recognizing the Value of Using Critical Thinking in Business
  • Defining Critical Thinking
  • Characteristics of Effective Critical Thinkers
  • The Role of Critical Thinking in Meeting Business Challenges
Critical Thinking Process
  • Structures of Thinking
  • Seven Phase Critical Thinking Model
Asking Questions, Probing, and Active Listening
  • Use Questioning Techniques to Gather Relevant Information
  • The Correct Way to Brainstorm
Problem Analysis Guidelines
  • Challenging Assumptions - Opening the Mind
  • Apply New Skills for Breaking Down Complex Problems
  • Develop Rational Decision Making Skills Through Fundamental Analytical Skills
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

  • ASA 1.5
     
  • This program qualifies for 1.5 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
     
  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.5
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.5 recertification point(s).
     
  • CAPP/CAPA
     
  • This is an IAPP qualifying continuing education activity.
     
  • SHRM 1.5
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents, human resource managers, directors, CEOs, associates, and administrative professionals.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Audrey Halpern

Audrey Halpern

ARH Employee Training

  • President of ARH Employee Training
  • More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding, and Train the Trainer experience
  • Adjunct professor at Hofstra University and has developed customized programs for numerous colleges and universities
  • Corporate trainer for Fortune 500 companies across the country
  • Partners with business coaches, HR leaders and other business leaders to facilitate corporate and institutional training events
  • Member of several professional organizations and has received numerous certifications
  • Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
  • Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; www.facebook.com/ARH-Employee-Skills-
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
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* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407814
Published 2020
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