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Live Webinar

60-minute live streaming program
  • November 10
  • 1:00 - 2:00 pm EST

Also available as:

OnDemand Course

Legal Risks of Online Conversations

November 10

Recognize legal risks, how to reduce risks, and when to stay online and document the conversation or take your conversation offline.

Email and other electronic communications are pervasive in today’s world. However, the use of electronic communications as the default business communication mechanism may open up your organization to underappreciated liabilities. From intellectual property infringements, defamation and business disparagements, labor and employment issues, and false advertising claims – all are possible just by hitting the ‘send’ button without at least a few moments of review and reflection. The inherent limitations of electronic communications, without the cues found in verbal and personal communications, combined with the ‘must respond now’ pressure of an inquiry, may tarnish you and your brand when the recipient interprets your email in a far different manner than you intended. This topic will present real-world examples where just a few words in an email lead to substantial corporate liability. The material will help you and your employees recognize these risks and provide suggestions on how to reduce these risks – including when to stay online and document the conversation and when to take your conversation offline.

Learning Objectives

  • You will be able to describe the benefits and risks of email conversations.
  • You will be able to explain how potential legal claims can arise via email.
  • You will be able to identify three important ways to avoid online liability.
  • You will be able to recognize when certain conversations demand an offline conversation.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview – Real-World Examples
Legal Liabilities – What Is Your Risk?
  • Intellectual Property Infringement – Copyright, Trademarks, and Trade Secrets
  • Labor and Employment Risks
  • False Advertising, Business Disparagement, and Defamation Claims
Drafting in Online Conversations
  • Optics – Will the Recipient's/Third-Party Interpretation of Your Email Match Yours?
  • How to Increase the Emotional Intelligence in Your Emails
  • Ways to Help the Recipient Understand the Message and the Meaning
Reducing Your Risk
  • To Send the Email/Communication or Not?
  • Do You Need to Respond? When?
  • Three Reasons Why You Should Take Your Email Conversation Offline
  • Three Situations Where You Need to Stay Online
Conclusion
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on November 28, 2018.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Live Webinar Registration

  • AL CLE 1.0
     
  • This course or a portion thereof has been approved by the Alabama State Mandatory Continuing Legal Education Commission for a maximum of 1.0 hours credit.
     
  • AR CLE 1.0
     
  • This course has been approved for 1.0 hours of CLE by the Arkansas CLE Board.
     
  • Arizona CLE 1.0
     
  • The Arizona State Bar does not pre-approve or pre-certify MCLE programs. However, records of this program and attendance will be maintained by Lorman Education Services for auditing purposes. This activity may qualify for up to 1.0 hours toward your annual CLE requirement for the State Bar of Arizona.
     
  • CA MCLE 1.0
     
  • Lorman Business Center, LLC. is a State Bar of California approved MCLE sponsor and this course qualifies for 1.0 CLE hours of participatory credit, of which includes .
     
  • CT CLE 1.0
     
  • Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. This course has been approved for CLE credit in jurisdictions aside from CT and therefore it automatically meets the content and delivery requirements in Connecticut. Credit is based on a 60 minute credit hour and shall be awarded as follows: 1.0 CLE credit(s).
     
  • HI CLE 1.0
     
  • This program was approved by the Hawaii State Board of Continuing Legal Education for 1.0 CLE credit hours.
     
  • IL CLE 1.0
     
  • This course was approved for a total of 1.0 hours of MCLE Credit by the Illinois MCLE Board.
     
  • NH MCLE 1.0
     
  • NH MCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. Lorman Education Services believes this course meets the requirement of NH Supreme Court Rule 53 and may qualify for CLE credit(s). Program Length: 60 Minutes.
     
  • NJ CLE 1.2
     
  • This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.2 hours of total CLE credit.
     
  • NY CLE 1.0 including Areas of Professional Practice 1
     
  • This course has been approved in accordance with the requirements of the New York Continuing Legal Education Board for up to a maximum of 1.0 credit hours in the area(s) of Areas of Professional Practice for 1.00 hour. Each hour may be counted only as satisfying one category of credit. Duplicate credit for the same hour of instruction is not permitted. This course qualifies for both established and newly admitted attorneys. Lorman Business Center, LLC. has a financial hardship guideline. Please contact customer service at 1.866.352.9539 for instructions on how to apply.
     
  • PA CLE 1.0
     
  • This Distance Learning program has been approved by the Pennsylvania Continuing Legal Education Board for 1.0 hours of substantive law, practice and procedure CLE credit.
     
  • RI CLE 1.0
     
  • This program has been approved by the Rhode Island Mandatory Continuing Legal Education Commission for 1.0 hours of CLE credit.
     
  • VT CLE 1.0
     
  • This program has been approved by the Mandatory Continuing Legal Education Board of Vermont for 1.0 hours of CLE credit.
     
  • WA CLE 1.0
     
  • This program has been approved by the Washington State Board of Continuing Legal Education for 1.0 hours of Law & Legal Procedure credit.
     
  • WI CLE 1.0
     
  • This program has been approved by the Board of Bar Examiners for 1.0 hours for use toward the Wisconsin Mandatory CLE requirement.
     
  • WV MCLE 1.2
     
  • This program has been approved by the West Virginia State Bar MCLE Commission for 1.2 MCLE hours.
     
  • CPE 1.2 including Management Services 1.2
     
  • Lorman Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.2 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Management Services for 1.2 hours. Prerequisite: basic knowledge of business financials. Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: Group Internet Based. Please refer to the information in this brochure for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board. Please note: In order to receive CPE credit for this course you MUST use the streaming audio option, as well as enable and complete the required progress checks.
     

Who should attend?

This live webinar is designed for attorneys, presidents, vice presidents, owners, managers, sales directors, and anyone involved in internet sales or business.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jonathan Musch

Jonathan Musch

Thompson Coburn LLP

  • Partner at Thompson Coburn LLP
  • Named to 2022 Best Lawyers in America® in intellectual property litigation, patent litigation, and trademark law
  • Practice focuses on all aspects of intellectual property litigation and intellectual property consulting
  • J.D. degree, Washington University School of Law; B.A. degree, Illinois Wesleyan University
  • Can be contacted at [email protected]
Michael L. Nepple

Michael L. Nepple

Thompson Coburn LLP

  • Partner at Thompson Coburn LLP
  • Named to 2022 Best Lawyers in America® in both intellectual property litigation and First Amendment litigation, and St. Louis Lawyer of the Year in First Amendment litigation
  • Practice emphasizes intellectual property and media law counseling and litigation
  • Co-author of “In Focus” photographic copyright blog
  • Speaker at digital media and advertising conferences
  • J.D. degree, Saint Louis University School of Law; B.S. degree, The University of Iowa
  • Can be contacted at [email protected]
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 409129
Published 2018, 2021
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