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How to Build a Managed Print Services Program

Understand the concept of managed print services and how it reduces operational expense.

Many organizations have decentralized and segmented management of their print devices (copiers, printers, fax machines and scanners). There can be multiple avenues for end-users to procure devices, supplies and service that very often lack controls over total print cost to organizations. As organizations look for business process improvements and cost savings, a document management services program can be both financially sound and operationally effective. This topic will discuss the concept of managed print services and how it reduces operational expense, contributes to improved print device utilization, improves service levels and ultimately reduces the amount of printed material. The tendency to overutilize print devices is reduced through a centrally managed program providing user department print device assessments and print utilization expertise. You will be able to articulate the savings opportunities, operational efficiencies and environmental sustainability that can result from a successful program.

Runtime: 59 minutes
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Segmented Traditional Programs to Manage Print Devices

  • Segmented Management
  • Decentralized Control
  • Cost of Managing Print Devices Falls in Different Buckets
  • Copier Programs
  • Supplies
  • End-User Support Is Segmented

What Is Managed Print Services?

  • Print Devices
  • Consolidation of Costs
  • Consolidation of Deployment
  • Networked Devices vs. Local
  • Increased Customer Service
  • Reduce the Amount of Printing
  • Immediate Savings

Exploring Managed Print Services

  • Identify Stakeholders
  • Decide on In-House or Outsource
  • Who Will Manage? (IT or Materials)
  • Take Inventory of Devices
  • Take Inventory of Costs - Establish a Utilization Rate
  • Build Project Timeline
  • Identify Savings Targets
  • Resource Reallocation or Reduction

Implementation

  • Market Benefits to Organization
  • Make It Seamless
  • Create a Document Management Services Department (Team)
  • Establish Performance Metrics
  • Monitor Savings Projections
  • True-up and Data
  • Leverage IT
  • Write Your Policy

Refine Your Model

  • Reduce Devices
  • Build an Environmentally Beneficial Program
  • Reduce the Amount of Paper Printing
  • Scanning and E-Fax
  • Allow End-Users to Manage Their Print Costs
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 7, 2021.

Call 1-866-352-9540 for further credit information.

  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Andy Lamb, C.P.M.

Andy Lamb, C.P.M.

Andy Lamb Associates LLC

  • Owner of Andy Lamb Associates LLC
  • Continues his full-time career concentrating on advancing supply chain, procurement and managed print services
  • Over 30 years’ experience working in private, public and nonprofit organizations
  • Advisor to the UC San Diego Extension - Supply Management Certification Program
  • Member of the Institute for Supply Management (ISM) and the Association for Healthcare Resource & Materials Management (AHRMM)
  • Achieved Certified Purchasing Manager (C.P.M.) lifetime certification status in 2012
  • Can be contacted at 802-345-5861 or [email protected]
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 408391
Published 2021
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