Learn the methodology, recommend tools, and establish the basis for documentation.
Learn disciplined methodology to achieve optimal results in as little time as possible while simultaneously ensuring robust documentation meeting the stringent requirements highly regulated industries demand. Problem-solving techniques are leveraged from Six Sigma, 8D, Kaizen, DMAIC, TQM, and others. Technical root cause: the change that occurred, resulting in performance decline. Systemic root cause: failures that allowed the change to occur. Corrective and preventive actions: restore performance to previous levels or requirements. Control plan: monitor and prevent a recurrence. You will receive a copy of the presentation slides, an Investigation Roadmap, and a set of electronic templates that will guide you through the methodology, recommend tools, and establish the basis for documentation.
Learning Objectives
- You will be able to define the performance problem of the investigation in an effective manner to establish the scope of the investigation.
- You will be able to explain the differences between corrections, corrective actions, and preventive actions and why it’s important to understand the differences.
- You will be able to identify the two sources from which all root causes stem.
- You will be able to recognize if an investigation is being/has been conducted in an effective, efficient manner.
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Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Overview | |
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Establish the Investigation Scope | |
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Root Cause(s) | |
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Corrective/Preventive Actions | |
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Wrap Up | |
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Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
Live Webinar Registration
- CPIM/CFPIM/CSCP 1.0
- This program may qualify for 1.0 certification maintenance points toward the CSCP, CPIM and CLTD designations through The Association for Operations Management.
- ISM 1.0
- Participants who successfully complete this program will receive 1.0 hours of continuing education. They may be applied toward ISM CPSM, CPSD or C.P.M. recertification. ISM's consent to approve hours for this educational event is not an endorsement of this program or its content by ISM.
CPE 1.2 including Management Services 1.2
- Lorman Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.2 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Management Services for 1.2 hours. Prerequisite: basic knowledge of business financials. Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: Group Internet Based. Please refer to the information in this brochure for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board.
Please note: In order to receive CPE credit for this course you MUST use the streaming audio option, as well as enable and complete the required progress checks.
Who should attend?
This live webinar is designed for operations managers, presidents, vice presidents, owners, supervisors, manufacturing engineers, project managers, plant and facility managers, operators and technicians, quality control personnel, maintenance personnel, controllers, inventory specialists, and design professionals.
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Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Rob Weaver
Weaver Consulting
- President, Weaver Consulting
- Global client base encompasses a multitude of highly regulated industries, including pharmaceutical, medical device, aerospace & defense, automotive, food & beverage, financial services, semiconductor, and more
- Customers include highly recognizable organizations such as Google, Boeing, Johnson & Johnson, Citibank, Northrup Grumman, Federal Aviation Administration (FAA), Food & Drug Administration (FDA), Medtronic, and Apple
- Weaver Consulting has been a featured speaker with the Food and Drug Administration (FDA), American Society of Quality, Regulatory Affairs Professionals Society, Food Safety Consortium, Food Safety Tech, Parenteral Drug Association, Sparta Connection (TrackWise), Medical Device & Manufacturing, Center for Professional Advancement, and Medtech
- Published or interviewed with American Pharmaceutical Review and Medtech Insight (The Gray Sheet)
- B.A. degree in business management, St. Mary’s University
- Can be contacted at [email protected] or 612-720-7918
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Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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