Show navigation

Available in:

OnDemand Webinar

360-Degree Feedback Best Practices: How to Implement a Successful 360 Survey Process

Learn how to create a 360-degree feedback program the right way.

360-degree feedback is a powerful development process that creates self-awareness and motivation to improve. This research-based topic provides best practice information on how to use 360-degree feedback the right way to improve leadership effectiveness and accountability in your organization. Learn the best practices for each step of the process - choosing the right competencies and behaviors, choosing the right raters to provide feedback, keeping the process confidential, reporting on the results, coaching best practices and action planning on the results.

Runtime: 89 minutes
Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

How to Sell 360-Degree Feedback in Your Organization

  • 8 Reasons Why We Need Feedback

360 Feedback Survey Design

  • Standard vs. Customized Surveys
  • 5-Point vs. 7-Point Likert Scales
  • Choosing Competencies and Behaviors
  • Choosing a Survey for Different Levels of Leaders
  • Using Derailers
  • Using Open-Ended Questions

Selecting Raters

  • Overview of Rater Groups
  • Best Practices When Selecting Raters
  • Best Number of Raters

Confidentiality

  • Setting Expectations
  • Rater Group Size
  • Reminders
  • Outsourced vs. In-House Tools
  • Delivering the Report

360 Feedback Report Interpretation

  • Demographic Summary
  • Competency Summary
  • Using Benchmark Comparisons
  • Identifying Gaps, Strengths, Areas for Development
  • Identifying the Theme/Story From the Results

Using Group Results

  • Development vs. Performance vs. Succession Planning

Potential 360 Feedback Coaching Resources

  • When to Use an External Coach, HR, Boss, and/or Peers

Reactions to Feedback: SARA Model

Research on the Impact of Coaching

Coaching Best Practices

  • 7 Steps to Ensure Success
  • The 360 Feedback Follow-up Process

How to Create a Timeline

Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on January 29, 2016.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

No photo available

Charles Rogel, MOB – Moderator

DecisionWise

Darrell Harmon

Darrell Harmon

DecisionWise

Darrell Harmon, MOB

  • Consultant at DecisionWise
  • Practice emphasizes all aspects of leadership coaching, leadership training, 360-degree feedback and organization development
  • Conducts regular seminars and workshops on leadership, feedback, communications and employee engagement
  • Several certifications including Master Trainer with VitalSmarts (crucial conversations, crucial accountability, influencer training)
  • Past board member of the Association for Talent Development (ATD) Utah chapter, and is long-time mentor with the Marriot School of Management
  • B.A. degree in human communication studies, cum laude, California State University, Chico; master of organizational behavior degree, Marriott School of Management at Brigham Young University
  • Can be contacted at 801-515-6500 or [email protected]
Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 396928
Published 2016
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!