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The Four Levels of Evaluation Training

Have you implemented the four levels of evaluation for your employee training programs?According to Trainingmag.

com, on average, companies spend about $1000 per year on training per employee. That is a lot of money. Given the financial implications and increasing complexities that a wide range of organizations and professionals are facing to address operational issues, training professionals must learn how to develop and implement more effective training programs. There are several strategies that can be applied to evaluate training programs. Arguably, the most widely used model for the evaluation of training and learning is Donald Kirkpatrick's four levels of evaluation: reaction, learning, behavior and results. This topic will include understanding the four-level model and how to apply it. It will also will provide practical guidance for creating an effective evaluation strategy for any training program or training initiative.

Runtime: 90 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Training and Evaluation Principles

  • Instructional Systems Design Model (ISD) - ADDIE
  • Why Train
  • Positive Training Philosophy
  • Obstacles
  • Why Evaluate

Planning a Training Evaluation

  • Methodologies for Evaluation
  • Evaluation Objectives

Kirkpatrick's Four Level Model

  • Reaction
  • Learning
  • Behavior
  • Results

Evaluation Methods and Tools

  • Evaluation Forms
  • Keys to Success

Case Study - Service Over and Above the Rest (SORE)

  • Key Service Style Components
  • Participant Reaction Survey
  • Training Team Recommendations

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on March 28, 2018.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Larry Hammond, Sr.

Larry Hammond, Sr.

V1H Consulting

  • Principal with V1H Consulting
  • Through his workshops, strategy sessions and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done, thinking without ever achieving true satisfaction, to transform
  • By producing an organizational culture that creates a contagious leadership environment, he helps them to achieve maximum performance, increase employee retention, and heightened employee engagement
  • More than 20 years of senior leadership, coaching, training and development experience
  • Mentor in business, marketing, sales, human resources, entrepreneurship and leadership in public agencies and community organizations
  • Facilitated management and employee feedback sessions
  • Coaches leaders and managers in public and private industry around team building and culture development
  • Developed, delivered and evaluated a variety of training seminars, including, customer service, change management, strategic planning leadership development and public speaking
  • Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires and connects leaders who strengthen a diverse community
  • Designed, developed and delivered management and leadership programs for managers in the public, private and nonprofit sectors that helped clients improve employee and organizational performance
  • Certified in Managing Organizational Change (MOC)
  • 34 strong certified strengths coach
  • M.A. degree in public administration, The Tseng College; Graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA; also completed graduate courses in public administration from Catholic University, Washington, D.C. and in information technology, University of the District of Columbia
  • Can be contacted at 626-379-4108 or [email protected]
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 400954
Published 2018
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