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OnDemand Course

Multicultural Communication

Learn about various legal and practical topics which directly relate to employing a multicultural workplace.

This topic highlights how to communicate effectively with a culturally diverse workforce in order to increase business productivity; capitalize on workers' strengths; avoid common pitfalls employers make; understand cultural differences and implement effective policies that take into consideration these differences; and appreciate the different methods of recruitment to ensure successful diversity. Multicultural communication explores not only what happens when people of two different cultures meet, but also what happens when people from a variety of cultures and ethnicities come together in one organization, community, or country. In order to be effective in working with the emerging workforce, managers and executives must consider and appreciate the cultural differences. Effective intercultural organizations understand the differences in how people from a variety of cultures act, communicate, and perceive the world around them. Culture has a large impact on how people conduct business; therefore, cultural implications are critical for succeeding in an international context.

95 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Four Types of Communication Challenges in Multicultural Organizations

  • Direct vs. Indirect Communication
  • Trouble With Accents and Fluency
  • Different Attitudes Toward Hierarchy and Authority
  • Conflicting Norms for Decision Making

Multicultural Communication Tips for Today's World

  • Focus on the Talents
  • Keep an Open Mind
  • Practice Active Listening
  • Watch Your Nonverbal Communication
  • Maintain a Personal Touch

Ways to Capitalize on the Strength of Your Multicultural Workforce

  • Understand the Scope of Diversity
  • Give Everyone a Voice
  • Think Like a Coach
  • Identify Talents With a Formal Assessment

Understand Immigration Laws; Why It Is Important

  • Pre-Employment Considerations
  • I-9 Compliance
  • Immigration Reform

Current Issues, Being Proactive, and Final Takeaways

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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

Applications have not yet been submitted for Delaware, Idaho, Kentucky, Maine, New Hampshire, Ohio, Oklahoma, South Carolina, and Wyoming CLE for this course. However, if you are interested in obtaining CLE for any of the listed states or have any additional credit questions please email us at [email protected] or call us at 866-352-9540.

This course was last revised on December 28, 2020.

Call 1-866-352-9540 for further credit information.

  • AR CLE 1.5
     
  • This course has been approved for 1.5 hours of CLE by the Arkansas CLE Board.
     
  • CA MCLE 1.5
     
  • Lorman Business Center, LLC. is a State Bar of California approved MCLE sponsor and this course qualifies for 1.5 CLE hours of participatory credit.
     
  • WA CLE 1.5
     
  • This program has been approved by the Washington State Board of Continuing Legal Education for 1.5 hours of A/V credit under the Law & Legal Procedure category.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Irma Vargas

Irma Vargas

V1H Consulting

  • 20 years of development, training, and facilitation of workshops for public and private sector organizations in employee engagement, customer service, diversity, establishing processes to mitigate discrimination, favoritism, leadership development, team building, and strategic planning
  • Coaches leaders and managers in public and private sector organizations around talent development through strengths-based methodologies
  • Organizations include CDC, California State Department of Public Health, Pasadena Public Health Department, El Rancho Unified School District, New Grace Community Church
  • M.P.A. degree, California State University, Northridge, The Tseng College; B.A. degree in English, Whittier College
  • 34 Strong Certified StrengthsFinder™ Coach
  • Can be contacted at [email protected] or https://twitter.com/V1Hcoach
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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407919
Published 2020
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