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How to Avoid Liability for Third-Party Harassment

Learn how to properly address and investigate third-party harassment as well as understand enforcement actions by government agencies.

Many employers assume that employment discrimination and harassment laws do not protect employees from third-party harassment. As highlighted by the #MeToo movement, this assumption is incorrect. Most federal and state discrimination laws place a responsibility on employers to protect an employee who has been harassed by a customer, vendor, or member of the public during the scope of his or her employment. This information will educate you on how to identify actionable third-party harassment and understand its potential impact on the business, how to properly address and investigate the harassment, and how to limit future liability and backlash. Recent litigation, press coverage, and enforcement actions by government agencies have shown that the failure to investigate and address complaints of third-party harassment can not only result in financial liability, but can become a public relations nightmare. This information is important for any employer who has employees interacting with the public, customers, clients, or vendors so it can ensure that it is properly protecting its employees and limiting the risk of damaging its third-party relationships.

Runtime: 87 minutes
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Spotting Third-Party Harassment and Understanding Its Effect

  • Informing Yourself About Employee Interactions With Third Parties
  • Understanding When Risky Situations Can Arise and How to Limit Employee Exposure
  • Examples of Litigation Involving Third-Party Harassment

Addressing Third-Party Harassment

  • Conducting Thorough Investigations Into Third-Party Harassment Complaints
  • Mitigating the Situation With the Third-Party Harasser
  • Ensuring Employees Understand the Response to the Harassment Complaints

Limiting Future Liability

  • Auditing Policies and Procedures
  • Educating the Workforce and Third Parties About Your Policies
  • Keeping the Lines of Communication Open
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on March 12, 2019.

Call 1-866-352-9540 for further credit information.

  • ASA 1.25
     
  • This program qualifies for 1.25 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
     
  • HR Certification Institute 1.5
     
  • This E-Learning program has been approved for 1.5 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.25
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.25 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

  • Arizona CLE 1.5
     
  • CA MCLE 1.5
     
  • CT CLE 1.5
     
  • GA CLE 1.5
     
  • HI CLE 1.5
     
  • IL CLE 1.5
     
  • ME CLE 1.5
     
  • MT CLE 1.5
     
  • NJ CLE 1.8
     
  • NV CLE 1.5
     
  • NY CLE 1.5
     
  • VT CLE 1.5
     
  • WA CLE 1.5
     
  • WV MCLE 1.8
     
The CLE Code is ONLY a requirement when applying for CLE Credit in California (for participatory credit), Kansas, New Jersey or New York. Other states do not need to supply the CLE Code to apply for CLE credit.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

  • Arizona CLE 1.5
     
  • CA MCLE 1.5
     
  • CT CLE 1.5
     
  • HI CLE 1.5
     
  • IL CLE 1.5
     
  • ME CLE 1.5
     
  • MT CLE 1.5
     
  • NJ CLE 1.8
     
  • NV CLE 1.5
     
  • NY CLE 1.5
     
  • VT CLE 1.5
     
  • WA CLE 1.5
     
  • WV MCLE 1.8
     
The CLE Code is ONLY a requirement when applying for CLE Credit in California (for participatory credit), Kansas, New Jersey or New York. Other states do not need to supply the CLE Code to apply for CLE credit.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Lauren B. Harris

Lauren B. Harris

Greensfelder, Hemker & Gale, P.C.

  • Attorney at Greenfelder, Hemker & Gale, P.C. handling employment law matters for clients in numerous industries, including health care, manufacturing, education and construction
  • Presents frequently to employers on topics related to discrimination, harassment, HR policies and other hot topics in employment law
  • Has written publications related to harassment investigations and employer liability, discrimination claims, FLSA matters, and hiring practices
  • Ranked for the past five years as a Rising Star in Employment Litigation by Missouri & Kansas Super Lawyers
  • Core member of a firmwide team focused on serving the unique legal needs of entrepreneurs and startup businesses
  • Can be contacted at 314-335-6839 or [email protected]
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 405130
Published 2019
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